Guide: Lexmark Scan Center

Lexmark Scan Center is an application that is used to send the scanned documents to a specified destination. You can create unique shortcuts for each scan mode with the help of the printer’s Embedded Web Server and send the scanned documents to one or more destinations. 

Carry out these steps to set up the Scan Center app using the Embedded Web Server:

  1. First, identify the printer’s IP address from the printer’s home screen.
  2. Connect the printer to your Windows computer and ensure that you have a stable Internet connection.
  3. Open the default browser and enter the printer’s IP address in the URL field.
  4. Press the Enter key to access the printer’s Embedded Web Server.
  5. Navigate to the configuration page and click the Apps tab.
  6. Select Scan Center and then click Configure.
  7. Click the Network Folder button followed by Create Network Folder.
  8. Select your connection type and browse to the network folder.
  9. Configure the necessary settings and click the Save button.
Lexmark Scan Center
  1. You can also manage destinations using the printer’s control panel.
  2. After setting up the Scan Center app, use the created shortcut to scan from the Lexmark printer and send it to the computer.

Lexmark Scan Center Download

The Scan Center app is usually downloaded along with the Lexmark Common Utilities Package installation. The Scan Center software is one of the applications that is included in this package. Using the Scan Center software, you can scan remotely from the computer. 

Lexmark Scan To Network Folder | App

Carry out these steps to scan a document to a network folder using the Lexmark Scan Center utility:

  1. Turn on your Lexmark printer and navigate to the touchscreen control panel.
  2. Make sure that you have connected the printer and the computer to the same wireless network.
  3. Load the original document in the ADF or on the scanner glass.
  4. On the printer’s touchscreen control panel, tap the Scan Center icon.
  5. Select the destination to send the scanned copy or enter the shortcut key.
  6. Once the destination is selected, the document will be scanned.

Lexmark Scan Center Utility Download

If you wish to download the Scan Center utility, follow the below-mentioned steps.

  1. First, open the default browser on your computer and navigate to the official Lexmark site.
  2. Enter your printer’s model number in the search panel and select your printer from the search result.
  3. Click the Go button to navigate to the Software and Downloads page.
  4. Click the Lexmark Common Utilities Package link and click the I agree-download button to download it to your computer.
  5. After completing the download, begin the installation process.
  6. Select your installation type and click the Start button.
  7. Click the Install button and agree to the software’s End User License Agreement by clicking the Accept button.
  8. Click the Next button and select the Scan Center checkbox.
  9. Click Next and select your printer’s name from the displayed list.
  10. If it is not listed, click the My printer is not listed button and click Next.
  11. Wait until the installation wizard displays the ‘Complete’ message.
  12. Click the Exit button to close the installation wizard.
  13. Now, you could see that the Lexmark Scan Center utility has been installed successfully on your computer.

Fixed: Scan Center not Working Issue

Is your Lexmark Scan Center app not working? Resolving the problems in the Scan Center utility is quite easy if you proceed with the troubleshooting steps given on our site.

    Case 1: Shortcut icon not appearing on the printer’s touchscreen control panel

    1. Navigate to the Lexmark printer’s touchscreen control panel and tap the Scan Center icon.
    2. Select a scan destination and verify that the destination settings are configured correctly.
    3. Make sure that you have entered the correct shortcut number.
    4. If necessary, access the Embedded Web Server and change the shortcut settings to fix the problem.

Case 2: Application error

  1. If the Scan Center application fails to respond properly, adjust the scan settings from the Embedded Web Server.
  2. In the Embedded Web Server, click the Apps tab from the left-side panel and select Scan Center.
  3. Click the Configure button to change the scan options.
  4. Reduce scan resolution or disable color scanning.
  5. Click the Apply button and analyze the diagnostic log to resolve the problem.
  6. If the problem persists, downgrade the application to the previous version.

Lexmark Scan Center Communication Error

Are you getting the ‘Communication Error’ message frequently while using the Scan Center app? The firewall issue or network problem could be the reason for this error message. If you wish to fix this problem, follow the below-mentioned steps.

  1. On your computer, disable the firewall settings first.
  2. Also, disable the antivirus software installed on your computer.
  3. Make sure that your Wi-Fi router is turned on and you are connected to it.
  4. Check for the virus-infected files and remove them from your computer.
  5. Check the Wireless Setup utility installed on your computer.
  6. The Wireless Setup utility allows the configuration of the wireless settings and communicates to the local network.
  7. Check the configured network ports and change them if necessary.
  8. Print a network setup page on the Lexmark printer and verify the wireless connectivity between the printer and the computer.
  9. Restart your printer and the computer and check if the problem has been resolved.
Lexmark Scan Center Error Guide

Scan Center Error, Contact System Admin

Is your Lexmark printer displaying the ‘Application error contact your system administrator’ error message? Then it has to be resolved with necessary troubleshooting steps. This error occurs when you scan to an email using the Scan Center app from the printer’s touchscreen control panel. Mostly this issue arises due to obsolete printer firmware. To resolve this issue, check the printer’s firmware from the control panel and update it with the help of the below-mentioned steps.

Checking the printer’s firmware version:

  1. On your Lexmark printer, press the Settings icon and select Reports.
  2. Tap the Menu Settings Page button to print the Menu Settings Page (MSP).
  3. Search for the Device Information section and check the firmware version next to Engine or Base.

Updating the printer’s firmware:

  1. First, connect your printer to the computer with the help of a standard USB cable.
  2. Close all the running programs on the computer and open the default browser.
  3. Navigate to the official Lexmark site and download the latest firmware for your Lexmark printer.
  4. After completing the download, extract the file and choose the firmware update method.
  5. Carry out the on-screen prompts and finish the process.
  6. After updating the printer’s firmware, restart the printer and check if the Lexmark scan center error has been resolved.