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HP Scanjet Pro 2000 S2 Setup

HP ScanJet Pro 2000 S2 is a sheet-feed scanner, which has scanning capacity up to 3500 pages per day. Before you begin to scan using this scanner, you have to set it up physically. The below-mentioned steps will help you with the HP ScanJet Pro 2000 S2 scanner setup.

Unbox the scanner

  1. Take out the scanner from the carton box and place it on a stable surface.
  2. Check for the accessories such as power cable, USB cable, power adapter, and user manuals inside the scanner package. 
  3. Remove all the packaging tapes and protective covers from the scanner.
HP Scanjet Pro 2000 S2 Setup

Power connection

  1. Connect the power cord between the scanner’s power supply input and an electrical wall socket.
  2. Switch on the power supply and check if the green LED glows on the power adapter.
  3. On the scanner’s control panel, press the Power button to turn on the scanner.

Software installation

  1. When you have completely set up the scanner hardware, go on to install the scanner software on your computer.
  2. The scanner software will assist you in managing and controlling the scanner from your computer.

HP Scanjet Pro 2000 S2 Manual Download

User Manual

Usually, the scanner user manual booklet is provided along with the printer during the purchase. However, you can download it from the official site of HP using the below-mentioned steps.

  1. On your computer, launch a web browser and visit the official HP site.
  2. Enter the HP scanner model number in the search bar and access its support page.
  3. Now, click the Manuals tab on the left side and then choose the preferred language from the drop-down list.
  4. Click on the user manual from the list of available manuals to download it to your computer.

HP Scanjet Pro 2000 S2 Scanning Software

Just like the user manual, the scanner software is also be downloaded from the official HP site. The steps given in this section would help you to download the scanner software to a computer.

  1. Go to the official HP support site from a web browser and access the scanner’s support page.
  2. Once the page shows up, select the Software, Drivers and Firmware tab.
  3. This will automatically detect the OS of the computer and list the available drivers. However, you can click the Choose a different OS link and select the appropriate Operating system and  Version.
  4. Click the Change button. Now, the software available for the select OS can be seen on the page.
  5. Click the link to download the preferred scanner software.

HP Scanjet Pro 2000 S2 Scanning Software Windows

Install scanner software on Windows

  1. After downloading the scanner software on the Windows computer, open the software installer file to begin the installation.
  2. Select the language you prefer from the available options.
  3. Next, read the license agreement and accept the terms and conditions to continue.
  4. After that, connect a USB cable between the computer and the scanner when the software prompts.
  5. Follow the instructions on the screen to complete the software installation.

HP Scanjet Pro 2000 S2 Scanning Software Mac

Scanner software installation on Mac:

  1. Open a browser app, visit the official HP site, select the correct Mac OS Version, and then download the scanner software.
  2. Next, open the software installer file and run the installation.
  3. Do not connect the USB cable immediately. Wait until the software requests to connect the cable between the printer and Mac computer.
  4. Proceed with the guided instruction to install the software on your Mac.
  5. When the software has been installed successfully, you can scan your documents using HP Easy Scan.

HP Scanjet Pro 2000 S2 Mobile Setup

The HP ScanJet Pro 2000 S2 scanner does not support wireless connectivity. So it is not possible to connect the machine to any mobile device to perform the scan operation.

HP Scanjet Pro 2000 S2 Troubleshooting

When the scanner faces an error, refer to the scanner’s user manual for simple troubleshooting steps. Few basic troubleshooting steps that you can try at the instance of an error are,

  1. Turn off the scanner and again start it after a few seconds.
  2. Check if the power connection and the USB cable connection are secure. 
  3. Keep the scanner clean to ensure a clear scan.

You might also face issues on your scanner related to software installation, scan document jam, and low image quality. To resolve these issues, contact our technical team for assistance.

HP Scanjet Pro 2000 S2 Troubleshooting

HP Scanjet Pro 2000 S2 Won’t Scan

  1. When you try to scan, if the scanner doesn’t respond and if the scan fails, you need to consider the below-mentioned solutions.
  2. Turn off the scanner and disconnect the power and USB cables from it.
  3. Later, reconnect the cables and turn on the scanner.
  4. Check if the USB ports of the computer and the printer are working properly without any fault. If they are not, then connect the cable to some other USB ports.
  5. Make sure the USB cable has not damaged. If damaged, then go on to replace it with a new cable.
  6. Verify if the LED indicator light glows as the scanner turns on.

HP Scanjet Pro 2000 S2 Won’t Connect To Computer

  1. Cannot connect to the computer:
  2. Sometimes, the scanner software may not have been installed properly. So, uninstall the current scanner software.
  3. After that, restart the computer and the scanner.
  4. Reinstall the software properly and use a compatible USB cable to connect it to the scanner.
  5. Connect the USB cable between the printer and computer only when the software prompts.
  6. Once the connection is established, proceed with scanning.
  7. In case the connection results in failure, disconnect the entire setup and try again.

HP Scanjet Pro 2000 S2 Won’t Connect To Mobile

You cannot connect the HP ScanJet 2000 S2 to a mobile phone, as it does not support the wireless network connection.

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