HP Scanjet 5000 S5 Setup Guidance

The HP ScanJet 5000 S5 is one of the best scanner devices available these days. The scanner can also perform the copy function and has a feed capacity of 5000 sheets. The HP ScanJet 5000 S5 enables hassle-free and super-fast scanning. With the Auto Document Feeder, you will have all the time you spend with the handling of the documents saved. The HP ScanJet gives out the best scan output that might be your business need. Read more to know HP Scanjet 5000 S5 setup at first-time.

You have to start with the unboxing of the device. When you unbox the carton, you will find the following:

  1. The HP ScanJet 5000 S5 device
  2. The Installation and the User manual
  3. The power cord
  4. Two sets of cables to connect the scanner to the computer.
  5. The HP ScanJet 5000 S5 device
  6. The Installation and the User manual
  7. The power cord
  8. Two sets of cables to connect the scanner to the computer.
  9. Take out HP ScanJet from the carton.
  10. Remove the packaging material surrounding the scanner.
  11. Open the top door of the HP device and pull it back.
  12. Insert the feed roller if it is not installed.
  13. Remove the power cord from the packaging material.
  14. Connect it between HP ScanJet and the power source. You will see the LED on the power cord light up.
  15. Press the power button on the HP DeskJet device to turn it on.
  16. Now, you now have to download the ScanJet driver and then connect the ScanJet device to your device.
HP Scanjet 5000 S5 Setup
  1. Fix the output tray to the printer. Insert the back of the tray into the slot at the front--bottom and push the tray in.
  2. Pull the document feeder out from the top of the printer.
  3. Now, unpack the cleaning cloth and spread it out completely.
  4. Now, place the cloth in the feeder.
  5. Make sure to extend the paper guides in the output tray.
  6. Tap the Tools icon on the scanner. On the HP Scanner Utility screen that opens, select Maintenance.
  7. Click Clean and wait for the cloth to be fed into the scanner and delivered out. Repeat the step once again.

HP Scanjet 5000 S5 Manual Download

User Manual

Even though the HP Scanjet 5000 S5 setup device comes with the installation guide and a user guide, you can download the manual in the PDF format from the Official HP support page. You can just click the Manual Download button on this page, and the manual will be saved to the default Downloads folder on your computer.

Follow these steps to download the manual from the official HP site.

  1. Turn on your computer. Open the default browser on your computer.
  2. Enter the Official HP support URL in the address bar and press the Enter button.
  3. The HP support page will open.
  4. In the search bar, type the HP ScanJet model and press the Enter button.
  5. This will open the HP ScanJet 5000 S5 support page.
  6. On the left side, you will see a set of tabs, click the Manual tab.
  7. Click on the manual of your choice.
  8. The manual will open in the PDF format.
  9. Use the cursor and navigate to the top-right corner of the page.
  10. Locate and click the Download button.
  11. The HP ScanJet manual will be downloaded to the computer.
HP Scanjet 5000 S5 Setup Manual Download

HP Scanjet 5000 S5 Scanner Software Download

Since HP ScanJet does not come with an installation CD, you have to download the Scanner software from our site or the Official HP support page. Once downloaded, you can install the software, and later connect your computer and the scanner.

HP Scanjet 5000 S5 Scanner Software For Mac

  1. Open the default browser on your computer.
  2. Enter the Official HP support URL in the address bar and press the Enter button.
  3. The HP support page will open.
  4. In the search bar, the HP ScanJet model and press the Enter button.
  5. The Search page will open the HP ScanJet 5000 S5 page.
  6. On the left side, you will see a set of tabs, click the Software, Drivers, and Firmware tab.
  7. Locate and click on the Scanner software you want to download to your computer.
  8. Choose the Operating System that you are using so that the software driver will be compatible.
  9. Click the Download option on the right side of the selected software driver.
  10. The HP ScanJet software driver will be downloaded to the computer.

Using AirScan:

  1. If you are not able to detect the Mac OS from the Operating System drop-down list, you can always make use of the AirScan feature.
  2. You can browse through some content on your Mac computer and tap on the Share button.
  3. Select the printer from the Printer list and simply follow the on-screen instructions.

HP Scanjet 5000 S5 Scanner Software For Windows

The steps for downloading the software on both Mac and Windows are the same, except for selecting the operating system.

  1. On the official HP support page, search for HP ScanJet.
  2. Now, specify Windows as your operating system. Select the correct version of the OS.
  3. Select the software that you need to download and click the Download option.
  4. Once the download is complete, you can proceed to install it.
  1. Find the downloaded file and double-click it.
  2. Keep following the prompts of the installer until the installation is complete.
  3. Make sure to choose the correct connection type when prompted.
  4. Once the connection is established between the scanner and your computer, try a test scan.

HP Scanjet 5000 S5 Mobile Scanning

The HP Scanjet 5000 S5 setup device comes with the mobile scanning feature. With the AirScan feature enabled, you can easily scan from the palm of your hands.

  1. Take out your iOS device; iPad or iPhone.
  2. Open the Safari browser and browse for the page that you want to scan.
  3. Tap the Share option on the browser.
  4. Select the Scan option.
  5. Select the HP ScanJet device connected to the same network as your iOS device.
  6. Follow the on-screen prompts and complete the scanning on your mobile.

HP Scanjet 5000 S5 Problems

Like any other device, the HP ScanJet 5000 S5 also causes trouble at times, especially when not maintained properly.

  1. Some of the commonly occurring problems are:
  2. Connection Issues
  3. Problem with the LCD display
  4. Performance issues
  5. The files are too large
  6. Buttons are not working properly

HP Scanjet 5000 S5 Not Scanning Documents

Once you have placed the document to be scanned in the document feeder, you have to make sure the document hatch for the feeder is closed.

  1. If the hatch is open even partially, the HP Scanjet 5000 S5 setup device will not scan the document you have placed.
  2. Power off the scanner and unplug the power cable. Reconnect the cable and turn it on again.
  3. Check if the issue has been resolved.

HP Scanjet 5000 S5 not Scanning on Mobile

If you cannot scan from the mobile to your HP ScanJet device, make sure both the mobile and the HP ScanJet devices are connected to the same network.

  1. Also, make sure the wireless signal is stable and within the proximity range.
  2. If you are facing any power outage, wait for sometime before starting the scan job.
  3. It will resolve the issue.
  4. Make sure the scan settings are proper and check whether the mobile has access to the network to which the scanner is connected.
  5. Restart your mobile and the HP Scanjet 5000 S5 setup. The issue should be resolved now.

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