HP OFFICEJET PRO 9015E SETUP

HP OfficeJet Pro 9015e is an All-in-One printer. It supports Apple’s AirPrint, Mopria Print, and Wi-Fi Direct printing. You can utilize this printer to print on plain, photo, glossy inkjet, matte inkjet, and many other types of paper. This HP printer is equipped with an Automatic Document Feeder (ADF). Let’s now look into the HP officejet pro 9015E setup in detail.

HP Officejet Pro 9015E Setup

Unboxing the printer

  1. First, you have to open the printer box.
  2. Next, you need to remove the smaller box containing the HP Instant Ink setup cartridges. Also, remove the printer documentation.
  3. From the inside of the plastic, remove the following components
  4. The Setup Poster
  5. The Quick Reference Guide
  6. The HP Instant Ink card
  7. Now, set the printer box on its side.
  8. Next, pull the printer out of the box using the two handles.
  9. Remove the power cable. Set it aside for later use.
  10. From both sides of the printer, you have to remove the Styrofoam end caps.
  11. It is now time to take the printer out of its plastic bag. Once you have done that, you need to remove the packing materials (including the blue tape) from in and around the printer.
  12. You have now completed the initial stage in the HP officejet pro 9015E setup.

Powering on the printer:

  1. Take the printer power cable and connect one of its ends to the back of the printer.
  2. You have to plug the opposite end of this power cable into an electrical outlet.
  3. You will now find that the printer turns on automatically.

Choosing the language and region:

  1. On the printer control panel, choose the desired language. Now, touch the Confirm button.
  2. Next, select your country/region and then touch the Confirm button.
  3. You will now see the Checking the printer… message on the screen for a few seconds.
  4. Next, you’ll be prompted to install the cartridges.

Installing the cartridges:

  1. As soon as you see the prompt to install the cartridges, open the front door.
  2. Next, you need to lift the cartridge access door and continue with the HP OfficeJet Pro 9015e setup.
  3. It is now time to take out the HP Instant Ink Ready Setup cartridges from their packages.
  4. You should match the cartridges to the respective slots in the carriage. For achieving this task, you can use the colors for reference.
  5. Take hold of each cartridge by its sides. Now, push it forward into its slot until you are sure that it has clicked into place.
  6. You need to repeat the above procedure to install the rest of the cartridges.
  7. Close the cartridge access door.
  8. You can now close the front door of the printer.
  9. Turn your attention to the printer control panel. Here, touch the OK button. This action is required to confirm the installation of all the cartridges.
  10. You have now finished another stage in the HP officejet pro 9015E setup.

Loading paper into the printer:

  1. From the printer, slide out the main paper tray.
  2. Now, remove the cardboard restraint.
  3. Carefully slide the paper guides to their outermost positions.
  4. Take a stack of plain, letter-sized paper. Fan it well and make the edges even.
  5. Now, load the stack into the main paper tray.
  6. Adjust the paper guides such that they touch the loaded stack.
  7. You can now slide the paper tray into the printer. Touch the OK button on your printer control panel.

The hardware part of the printer setup is now over. Once you finish installing the printer software, the entire HP OfficeJet Pro 9015e setup will be complete.

HP OFFICEJET PRO 9015E DRIVER

  • The primary purpose of any printer driver is to let applications perform the printing job without actually being aware of the technical details of every printer model.
  • Let us look into the functions of the HP OfficeJet Pro 9015e driver in detail.
  • The HP OfficeJet Pro 9015e driver is a program that converts the data to be printed into a form that can be easily and quickly understood by the printer. This driver also does the task of sending the print data to the printer (for printing). So, the driver is the most significant software that is essential for the functioning of the HP OfficeJet Pro 9015e driver setup.

HP OFFICEJET PRO 9015E DRIVER INSTALL

The steps for the HP OfficeJet Pro 9015e driver installation are given here:

Take the installation CD that comes with your printer package. Insert it into the CD/DVD drive of your computer.Follow the on-instructions to complete the installation.

If your computer doesn’t have a CD/DVD drive, or you have lost the CD, follow these steps:

  • Download the appropriate driver from the printer’s official site.
  • Go to the Downloads folder on your computer. Locate the latest downloaded file and double-click to open it.
  • Complete the rest of the on-screen instructions to finish the HP OfficeJet Pro 9015e driver installation.

HP OFFICEJET PRO 9015E DRIVER DOWNLOAD

HP Officejet Pro 9015E Driver Set Up

Since the driver is the most crucial software for a printer, you should be very careful while downloading and installing it from the official site. A corrupted, outdated, or incorrect driver might prevent your HP OfficeJet Pro 9015e printer from functioning.

To download the driver for your HP OfficeJet Pro 9015e printer, execute the instructions given here:

  • On your computer, navigate to the official site of the HP OfficeJet Pro 9015e printer.
  • Click the Software, Drivers and Firmware tab.
  • On the page that is displayed, click on the Choose a different OS link.
  • In the dialog box that pops up, choose the desired OS from the drop-down for the Operating system field.
  • Similarly, select the appropriate OS version from the drop-down given for the Version field. Now, click on the blue Change button.
  • On the next page, go to the option that is given below the Recommended sign. Click on the blue Download button provided for this option.
  • Continue with the rest of the on-screen instructions to complete the HP OfficeJet Pro 9015e driver download after to continue the HP Officejet Pro 9015E Driver Setup.

HP OFFICEJET PRO 9015E WIRELESS SETUP

You can utilize the HP Smart app to set up your HP OfficeJet Pro 9015e printer on a wireless network. This app is supported on Windows, Mac, Android, and iOS devices.

Now, follow the steps given here to perform the HP OfficeJet Pro 9015e setup on a wireless network:

  • First, confirm that your computer/mobile device has been connected to your wireless network.
  • Next, make sure that you know the Wi-Fi password of your wireless network.
  • In case you are utilizing an Android or iOS device, you have to turn on Bluetooth and location services. The HP Smart app uses Bluetooth to make the setup process much easier and faster on mobile devices.
  • If your HP printer’s Wi-Fi has been turned off, you need to turn it on now.
  • Confirm that your printer is in the Wireless setup mode. You can be sure that it is in the Wireless setup mode if the Wireless light on the printer display flashes slowly. Now, you can continue with the steps for the HP OfficeJet Pro 9015e setup on your wireless network.
  • In case the printer is not in the Wireless setup mode, you need to bring it back to that mode. To do the same, follow these steps
  • On the printer display, navigate to the Wireless Settings menu.
  • Choose the Restore Network Settings option.
  • When you find that the Wireless light on the display is flashing blue, continue with the setup.
  • Now, launch the HP Smart app.
  • To add your printer, click on Add Printer or the Plus (+) icon. Once you have finished adding your printer, proceed with the next instruction.
  • If you find a prompt, you have to create an HP account and then register your printer.
  • You can be sure that your printer is successfully connected to your wireless network when its Wireless light stops flashing and remains lit.
  • You have now completed the HP Officejet Pro 9015E wireless Setup.

HP OFFICEJET PRO 9015E HOW TO SCAN

In this section, we’ll discuss the steps for scanning on HP OfficeJet Pro 9015e.

  • Before you begin with the scanning, confirm that the following conditions are met:
  • Your printer and computer must be connected. Both these devices should be turned on.
  • The HP recommended printer software should be installed on the computer.
  • If you are utilizing a Windows computer, ensure that the printer software is running on the computer.

Now, let’s see how to scan an original from your printer control panel.

Scanning an original to a computer (using the control panel):

  • First, load the original with the print-side up into the document feeder or the print-side down on the printer’s scanner glass.
  • Next, touch the Scan option on the printer control panel. Now, choose the Computer option.
  • It is now time to select the name of your computer. Touch the Start Scan button and continue with the steps for scanning.
  • Now, let’s discuss how to scan an original to a file.

Scanning an original (photo or document) to a file:

NOTE: The following instructions will apply to a Windows computer.

  • First, load the original with the print-side up into the document feeder or the print-side down on the printer’s scanner glass.
  • Next, launch the HP printer software on your computer.
  • Now, you need to click on Print, Scan & Fax. Next, click on the Scan button.
  • Select the Scan a Document or Photo option.
  • Choose the desired type of scan from the following options:
  • Save as PDF
  • Save as JPEG
  • Click on the Scan button.
  • On the initial screen, you will be able to review and alter the basic settings.
  • In case the Show Viewer After Scan option is selected, you can easily adjust the scanned image on your preview screen.
  • You have now completed scanning on the HP OfficeJet Pro 9015e setup.

HP OFFICEJET PRO 9015E WIRED SETUP

Follow the steps given here if you want to perform the HP OfficeJet Pro 9015e setup (wired):

NOTE: The HP Smart app must be installed on your computer.

  • First, confirm that your computer is connected to your router.
  • Next, use an Ethernet cable to connect your printer and router.
  • Launch the HP Smart app on your computer. On this app, click on the Plus (+) icon or the Add Printer option.
  • Continue with the on-screen instructions to add your HP printer to your network.
  • If you find a prompt, create an HP account and then register your printer.
  • You have now finished the HP OfficeJet Pro 9015e wired setup.

HP OFFICEJET PRO 9015E HOW TO PRINT

In this section, we’ll see how to print using the HP OfficeJet Pro 9015e printer. Once you finish the HP OfficeJet Pro 9015e setup, you can easily configure your printer for printing.

Now, let’s see how to print from various devices using the HP Smart app. This app should be installed on your device before executing the following procedure:

Printing from a Windows 10 device:

  • Confirm that you have loaded paper into the printer’s input tray.
  • On the computer/device (connected to the printer), launch the HP Smart app.
  • Ensure that your printer is chosen on the Home screen of the HP Smart app.
  • If you are printing photos, choose the Print Photos option and then locate the photo you wish to print. Now, click or tap the Select Photos to Print option.
  • In case you are printing documents, select the Print Documents option and then locate the document that you wish to print. Now, click or tap the Print button and continue with the steps for printing.
  • You can now pick the appropriate options. Click or tap the More Settings button if you want to view additional settings.
  • Finally, click or tap the Print button to start printing.

Printing from a Mac device:

  • Confirm that you have loaded paper into the printer’s input tray.
  • On the Mac device (that is connected to the printer), launch the HP Smart app.
  • Now, you need to click the Print tile. Next, click on Print Photo or Print Documents, based on whether you are printing a photo or a document.
  • Locate the file you wish to print from the Pictures library or the Documents folder.
  • Choose the desired photo or document and then click on the Open button. You will find that the Print window pops up.
  • Make the desired changes to the print settings, like output quality or paper size.
  • Finally, click on the Print button.
  • The printing will start now.
  • You have now finished printing on your HP OfficeJet Pro 9015e setup.

HP OFFICEJET PRO 9015E HOW TO COPY

In this section, we’ll see how to copy on HP OfficeJet Pro 9015e from a Mac device.

  • On your Mac, open the HP Smart app.
  • If you wish to switch over to a new printer or add one, tap the Plus (+) icon.
  • Now, choose the Copy option. The built-in camera will open up.
  • Put a photo or document in front of the camera. Next, select a size option to identify the original’s size. Near the bottom of the screen, you’ll see a round button. Tap on this button to take a picture.
  • You can now set the number of copies and also adjust the other settings.
  • Finally, tap the Start Color or the Start Black button.
  • You have now used the HP OfficeJet Pro 9015e printer to copy from a Mac.

HP OFFICEJET PRO 9015E HOW TO FAX

You can make use of the HP OfficeJet Pro 9015e printer to send and receive faxes. You can also schedule your faxes. Based on your situation or needs, you can send a fax in a variety of ways.

Now, let’s see how to send a standard fax from your printer control panel.

Sending a fax:

  • First, load the original with the print-side up into the document feeder or the print-side down on the scanner glass.
  • Next, touch the Fax option on the printer control panel display.
  • You need to touch the Send Now button.
  • It is now time to enter the fax number. You can do this task either by utilizing the keypad or choosing a number from the phone book.
  • Now, touch the Send button.
  • The printer will now detect the original that you have loaded. It will then send the document to the number you have entered.
  • You have now used the HP OfficeJet Pro 9015e printer to send a fax after the HP Officejet Pro 9015E Setup.

Receiving a fax:

You can conveniently receive faxes either automatically or manually.

Receiving a fax manually:

While you are talking to a person on the phone, that person can send you a fax. He/she will be able to send you the fax while you are still connected. You can pick up the handset in order to talk or listen to the fax tones.

Now, follow these steps to receive a fax manually using the HP OfficeJet Pro 9015e printer:

  • Confirm that the printer is turned on.
  • Ensure that you have loaded paper into the input tray.
  • In case there are any originals in the document feeder tray, remove them.

Now, choose one of the following options:

  • You can set the Rings to Answer setting to a high number. This step will let you answer the incoming call before your printer answers it.
  • You can disable the Auto Answer setting. This step will prevent the printer from answering the incoming calls automatically.
  • If you are now on the phone with the sender, request that person to press Send on their fax machine.
  • You will now start hearing the fax tones from the sending fax machine. So, touch the Accept option on the printer control panel display. Now, your printer will start receiving the fax. You can either remain on the line or hang up.
  • You have now used the HP OfficeJet Pro 9015e printer to receive a fax.

HP OFFICEJET PRO 9015E TROUBLESHOOTING

You might come across various problems while using the HP OfficeJet Pro 9015e troubleshooting. Some of the common issues and the methods to troubleshoot them are provided here:

HP OFFICEJET PRO 9015E NOT PRINTING

In this section, let’s get into the steps to solve the problem where the HP OfficeJet Pro 9015e printer fails to print:

  • First, confirm that your printer is turned on. Ensure that paper is loaded into the tray.
  • If the above checks fail to make the printer print, continue with the next instruction.
  • On the printer display, check for any error messages and fix them by following the on-screen instructions.
  • Confirm that only original HP cartridges are installed.
  • Make sure that the printer and computer are properly connected, whether it is done by a USB cable or by wireless connection.
  • Make sure that the printer is not offline or paused.
  • Now, verify that your printer has been set as the default one.
  • If you are using a Windows computer, restart the print spooler. This action makes sure that the printer is able to respond to print jobs that are stuck on the print queue. The steps for restarting the print spooler will vary from one Windows version to another.
  • Next, you have to restart your computer.
  • Finally, clear the print queue.
  • Now, your HP OfficeJet Pro 9015e printer should start printing as usual.

HP OFFICEJET PRO 9015E PRINTER OFFLINE

HP Print & Scan Doctor is a tool that has been designed to solve your printer offline problems. So, you can use this tool to fix the HP OfficeJet Pro 9015e printer offline issue. Follow these steps to do the same:

  • First, download the HP Print & Scan Doctor tool from the HP official site.
  • Next, run the downloaded HPPSdr.exe file.
  • When the software is open, click on the Start button.
  • Now, select your printer. If you cannot find your printer on the displayed list, turn it on. Next, click on the Retry button.
  • In case there is a connection problem, follow the on-screen instructions to fix it.
  • If you find a prompt to turn on the printer updates, click on the Yes button and continue.
  • If you see a prompt to make your printer the default one, click Yes and continue.
  • By now, your HP OfficeJet Pro 9015e printer offline problem should be solved. You must be able to start using the printer as usual.

HP OFFICEJET PRO 9015E CLEAN PRINTHEAD

You can clean the HP OfficeJet Pro 9015e print head from the printer display itself. To do the same, carry out the following instructions:

  • First, load paper into the input tray. It can be Letter, A4, or Legal (unused) plain white paper.
  • Next, touch or swipe down the tab located near the top of your printer display. This action will open up the Dashboard.
  • Touch the Setup option.
  • Now, you need to touch the Printer Maintenance option.
  • Choose the Clean Printhead option.
  • Complete the remaining on-screen instructions to finish the HP OfficeJet Pro 9015e print head cleaning.

HP OFFICEJET PRO 9015E PRINT QUALITY ISSUES

The main steps you have to follow to avoid print quality issues on your HP OfficeJet Pro 9015e printer are given here:

  • You have to turn the printer off by utilizing the Power button.
  • Now, wait until the Power button light goes out.
  • Once you are sure that the light has gone out, you can pull the plug. These steps ensure that your printer moves the cartridges to a capped position. Here, they’ll be prevented from getting dried.

Improving the print quality from your printer display:

  • Confirm that you are making use of original HP cartridges.
  • Ensure that you have chosen the appropriate paper type as well as print quality.
  • Now, check whether the cartridges are low on ink. If yes, consider replacing them.
  • Align the print head. You can do this task from the printer display.
  • If you find that the cartridges are not low on ink, try printing a diagnostics page.
  • On the page, review the blue, magenta, yellow, and black boxes. If you see any streaks in these boxes, then clean the print head.
  • Now, you have improved the print quality of your HP OfficeJet Pro 9015e printer after the HP Officejet Pro 9015E Setup.
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