HP Laserjet MFP M635z Setup Guidance

Step-2: Install the Toner Cartridge

1. Unpack the new toner cartridge, hold it by the ends and gently shake it before you install.
2. Now, remove the protective cover from the cartridge and place it in the cartridge drawer.
3. Close the cartridge drawer and then the cartridge access door.

Step-3: Feed Paper

1. Draw out the paper tray-2 from the printer and take off all the protective tapes and objects from it.
2. Move the paper guides to the end of the tray and arrange the paper before placing it on the paper tray.
3. Place the paper in the tray and see that the paper level is below the maximum indicator mark.
4. Next, adjust the paper guides to fit the paper edges, but do not make it tight such that the paper cripples or bends.
5. After that, close the paper tray.

Step-4: Stabilize the Printer Position

1. Align the printer wheels with the edges of the board and then put the wheel cover over the wheels.
2. Loosen the screw of the stabilizing feet and make the feet touch the ground in a secure position.
3. Pull the 3 x 500 sheet feeder tray outwards, shift the tray lock located at the back of the tray in the clockwise direction to lock the feeder in a position.

Step-5: Connect the Network Cable and Fax Cable

1. If you wish to use the printer to send and receive the fax, then perform this step. Else you can skip and move to the next step.
2. Connect an Ethernet cable from the router to the HP Laserjet MFP M635z setup. This is required to set up the printer over a wired network.
3. For Fax setup, attach the telephone line cord between the printer and telephone wall jack.

Step-6: Power Connection

1. Use the power cord provided along with the printer to connect the printer supply port and the electrical wall outlet.
2. Following that, on the printer control panel, press the power button to turn it on.
3. When the printer’s display panel turns on, configure the basic printer settings.

Step-7: Software Installation

1. Once the physical setup is completed, proceed to install the printer software on the computer.
2. The printer software helps to manage and control the printer operations from the computer.

HP Laserjet MFP M635z Wireless Setup

Set up using Wi-Fi Direct

1. Power up the HP Laserjet MFP M635z setup and enable the Wireless Direct feature on it.
2. Now, press the information icon on the printer display and then choose Wireless Direct.
3. You can find the Wireless Direct SSID and password. Make a note of the details or select Print to print the information on a paper.
4. Install the appropriate HP software or app on the device that you are about to connect using Wi-Fi Direct. 
5. For mobile devices, install the HP ePrint app and use the HP ePrint software on the desktop.

6. Turn on the Wi-fi feature on your device and check if the device detects the printer’s Wi-Fi Direct.
7. On the desktop, select the printer Wi-Fi direct SSID and enter the password to obtain the connection.
8. Once the printer is connected successfully, select the printer name and change the print settings. 

HP Laserjet MFP M635z Scanner Driver Download

1. All printer and scanner drivers are available on the official HP website. Therefore visit the website from a browser.
2. Input the printer model name in the search bar and enter its support page.
3. Under Software, Drivers and Firmware, you have to select the Operating System and its version.
4. Below Basic Drivers, you can find the scanner drivers for the HP printer.
5. Click the link to download the driver on your computer.

Guide: HP Laserjet MFP M635z Toner Replacement

1. If the toner level is too low, it is better to replace the printer’s toner cartridge.
2. Get the original toner cartridge for your HP printer model from the HP store.
3. Turn off the printer and then press the release button to open the cartridge access door.
4. Gently pull the cartridge drawer and take out the used toner cartridge.
5. Now, remove the new toner cartridge from the packet and shake it well to distribute the toner in the cartridge.
6. Take off the protective material from the cartridge and place it in the cartridge drawer.
7. After that, slowly push the cartridge drawer inside the printer and close the cartridge door.

HP Laserjet MFP M635z Setup Troubleshooting Guidance

Usually, you might face issues with your HP printer setup, print quality, printing, paper feeding, and network connection. These are common printer problems that you can solve by referring to the printer manuals. If not, tap the Help icon on the printer display panel for guidelines to troubleshoot the problem. If you find it hard to fix the problem, contact our technical team for support.

Guide: HP Laserjet MFP M635z Offline

You cannot perform the printer operations properly if the printer goes offline. Check out the below solutions to fix the problem.

1. Check the power and network cable connections, tighten the cable ends, and restart the printer. Verify whether the printer is online and active.
2. Go to the Devices and Printers window on your Windows computer connected to the printer and right-click the printer name. Select See what’s printing to check the printer status. Under the Printer tab, disable the Use Printer Offline option and check if the printer is back online.
3. Check whether the printer runs on the latest firmware. Using the old printer firmware could also cause the offline issue. Thus update the printer firmware and check whether the printer offline issue has been resolved.

Fixed: HP Laserjet MFP M635z Paper Jam Error

If a paper jam occurs in your HP printer, an error message would appear on the printer’s home screen. Read the following steps to fix the paper jam error.

Clear paper jam in tray-2:

1. Turn off the printer and pull out the tray.
2. Take out the damaged or jammed paper from the tray and check if there is any paper on the printer feed rollers.
3. Carefully pull out the paper stuck inside and place the tray inside the HP Laserjet MFP M635z setup.
4. Next, open the door on the right side of the printer and remove the clogged paper.
5. Unscrew the fuser and take it out. Again examine and make sure to remove the pieces of paper if found.
6. Place the fuser in the printer and screw it tightly.
7. Now, close the door.