How To Fix HP Printer Issues With Windows 8?

Usually, the HP printer issues with Windows 8 can happen after updating your computer. It is because the installed HP printer driver might not be compatible with the Windows 8 version. In such cases, reinstalling the driver may help you resolve the issue. Here we have discussed the troubleshooting steps that can resolve your HP printer issues with Windows 8.

Solution 1: Check the printer connection

  1. First, check the printer connection.
  2. If you have connected your devices using a USB cable, check if it is firmly connected at both end ports.
  3. In case you have connected your printer and computer over a wireless network, check the wireless network configuration.
  4. To fix the printer connection issues automatically, run the HP Print and Scan Doctor diagnostic tool on your Windows 8 computer.
HP printer issues with Windows 8

Solution 2: Check the printer status

  1. Open Control Panel on your Windows computer.
  2. Click the Devices and Printers tab.
  3. Select your printer’s icon from the available list.
  4. If there is no green checkmark on your printer’s icon, give a right-click on it and select the Set as default printer option.
  5. If the status remains unchanged, right-click the printer icon and select the See what’s printing option.
  6. Click the Printer tab and check if the Use Printer Offline option is deselected.

This should fix the HP printer issues with your Windows 8 computer.

Solution 3: Reinstall the printer driver

  1. Disconnect the USB cable from the printer.
  2. Right-click the Start icon at the bottom-left corner of the desktop.
  3. Select the Programs and Features option.
  4. Give a right-click on your printer’s name and select Uninstall.
  5. Carry out the on-screen instructions and uninstall the HP printer software.
  6. Restart your Windows 8 computer and open the default browser.
  7. Go to the official HP site.
  8. Download the latest HP printer driver that is compatible with your Windows version.
  9. After completing the download, run the setup file and finish the driver installation.

Check if your HP printer issues with Windows 8 are resolved after reinstalling the printer driver.

printer setup support