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How To Fix Paper Jam in Printer?

The paper jam issue occurs due to the use of unsuitable sheets in the input tray of the printer. It is recommended to use compatible paper to avoid paper jam issue with the printer. Also, get more solutions to fix the paper jam problem with your printer. Find quick and brief solutions in the upcoming topics to solve the issue.

Instant solutions to fix the paper jam issue

  1. Power off the printer if it is turned on previously.
  2. Open the door of the output tray.
  3. Check for jammed sheets in the output tray.
  4. Ensure that there is no jammed paper under the cartridge holder.
  5. Remove the jammed paper from the printer if present.
  6. Reload the tray with compatible paper and fix the issue.

Detailed solution on how to fix paper jam in printer

  1. Check for jammed papers in the printer parts like input tray, cartridge access area, output tray, rear access door and more.
  2. Turn off the printer if it is powered on previously.
  3. Open the access door of the printer.
  4. Check forjammed paper and remove it gently.
  5. Open the access cover of the output tray and check for paper jams as mentioned in the above steps.
  6. Use both of your hands to take the paper.
  7. Do not tear the paper while removing it.
  8. Remove the printhead from the printer if present.
  9. Check for any sheets stuck in the cartridge access area by using a flashlight.
  10. Clean the rollers of the printer using a lint-free cloth dipped in distilled water or glass cleaner.
  11. Leave the rollers to dry and fix it back to the printer.
  12. Slide the carriage of the printer and check if it is moving properly.

Note: Do not force the carriage to move.

  1. Check for any paper stuck if the carriage is not moving correctly.
  2. Remove the jammed paper if present.
  3. Check for foreign objects in the paper tray and remove them.
  4. Fix all the printer parts.
  5. Take a bunch of suitable paper and tap on a flat surface.
  6. Load enough paper into the input tray.
  7. Check if the paper jam issue is solved.
  8. For more solutions to solve the paper jam issue, contact our technical support team.

How to prevent the paper jam issue?

  1. Always load enough paper in the input tray of the printer.
  2. Ensure that the input tray is loaded with sheets of compatible size and type.
  3. Make sure that the sheets are placed in the tray correctly.
  4. Fix the paper in the tray by adjusting the paper width guides.
  5. Check for any debris on the sheets before starting a print function.
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