The major reason for the printer offline issues is an improper connection between your printer and computer. One of the best solutions to fix this issue is resetting the printer to its default configurations. Find instant guidelines in the upcoming topics to solve the Printer Offline issue. You can also contact our techies for more solutions on how to fix the printer offline issue.
Quick solutions on how to fix the printer offline issue
Power up your printer if it is turned OFF previously.
Wait until your printer turns ON and becomes idle.
Unplug the power cable that is connected to the printer and power supply.
Wait for a few minutes.
Link the power cable to your printer and electrical outlet directly.
Never establish the power connection using a surge protector as it may cause power fluctuations.
Detailed solutions for fixing the printer offline problem
Glance through the upcoming steps to solve the printer offline problem with the Windows system of any OS.
Click the Start or Windows icon at the bottom left corner of the computer’s screen.
Go to Settings and click the Devices option.
Find and select the Printers & Scanners option.
Right-click on the name of your printer.
Select the Open Queue or See What’s Printing option.
Ensure that the Use Printer Offline option is not enabled.
Carry out the following guidelines to fix the printer offline issue with the Mac computer or laptop.
Click the Apple icon present at the top left corner of the computer’s screen.
Go to System Preferences and click Print & Fax, Print & Scan, or Printers & Scanners.
Right-click anywhere in the Printers window.
Click Reset Printing System. Tap the Reset button in the confirmation window.
Provide the Administrator name and password of your Mac device and click OK.
Include your printer to the list of devices using a related option and solve the problem.
Examine the link between your printer and computer.
Ensure that the devices are connected to the corresponding network of your router or access point.
Check if the router is turned ON & provides an active network connection.
Make sure that the Wireless icon is flashing properly.
The connection can be established using a wired connection.
Ensure that the USB or Ethernet cable is connected to the corresponding ports of the devices.
Update the software of your printer.
Obtain the currently released printer software on your computer from this website for free.
Find the Driver Download button on this page.
Click on it and initialize the download.
Save the downloaded file in the desired folder on your computer.
For Windows OS, you can update using the Driver Easy app tool.
Obtain the tool from the Windows Store.
Open the app and click Scan Now.
Click the Update button present near the name of your printer.
Restart the Print Spooler Service option and solve the problem.
Tap the Windows logo key + R buttons at the same time on the keyboard of your computer.
Type Services.msc in the field next to Open and click OK.
Scroll and find the Print Spooler option.
Check if the status is Running.
Right-click on the Print Spooler service and select Start.
Execute a printer function & check if the printer offline problem is solved.