Epson WorkForce WF-7720 Setup Assistance

The Epson WF-7720 sublimation printer is a special type of inkjet printer that uses sublimation ink instead of standard ink cartridges. The sublimation ink is transferred onto the print media. This print media projects the images onto a suitable material at a high temperature and pressure. This forces the pores on the material’s substrate to open and entrap the ink. As the substrate cools, the ink is trapped, and printing is completed. It is called sublimation printing since the water or gel-based ink is converted directly to the gas phase without becoming a liquid as a consequence of the high temperature and pressure. The Epson WorkForce WF-7720 setup can be used to transfer images onto cups, plates, bottles, and much more as long as they have a polymer coating.

Epson WorkForce WF-7720 Setup


  1. Set the Epson WF-7720 printer box on a flat surface and open it.
  2. Pull the flaps back. Now, you will be able to access the Epson printer components.
  3. Take the accessories of the Epson WF-7720 printer, such as sublimation ink cartridges, user manual, power cord, and software CD out of the box.
  4. Take the plastic wrap off the Epson WorkForce WF-7720 setup and discard it.
  5. Peel off the blue tapes and discard them as well.
  6. Inspect the Epson machine to make sure that all the tapes have been removed.
  7. Lift the top lid and check whether the scanner glass is intact. 
  8. Lower the lid.
  9. Locate the groove on the right side of the WF-7720 printer and use it to lift the print cartridge access door. There should be a tape covering the printhead. Remove it.
  10. Lower the cartridge access door.
  11. Peel off the two tapes from the sides of the cassette.
  12. Remove the cassette lid to access the other tapes and peel them off as well.
  13. Reattach the cassette lid.
  14. Slide the cassette into the WF-7720 machine.
  15. Uncoil the Epson power cable.
  16. Attach it to the WF-7720 machine’s rear power port and wall outlet.
  17. Press the Power button beside the LCD.
  18. Tap English.
  19. Tap USA.
  20. Select Summer or Winter depending on your current season. (This is to set the time according to daylight savings.)
  21. Tap the preferred date format.
  22. Set the date and tap OK.
  23. Tap either 12h or 24h according to your preference and then set the time. Tap OK.
  24. The WF-7720 machine prompts you to install the ink cartridges.
  25. Locate the groove on the right side of the WF-7720 machine and lift the top cover.
  1. Wait for about seven seconds until the printhead comes to a stop in the cartridge access area.
  2. Use a finger to raise the cartridge latch.
  3. Unpack the Epson ink cartridges.
  4. Remove the yellow tapes from the cartridges.
  5. Place the Epson black ink cartridge in its slot and push it down until snaps into place.
  6. Repeat these steps for installing the other Epson ink cartridges.
  7. Close the cartridge latch and ensure that it is closed correctly.
  8. Lower the Epson WF-7720 machine’s top lid.
  9. The WF-7720 machine displays a message stating that the printer is initializing, and it will take about 6 minutes to complete.
  10. Tap the Close button and then select OK.
  11. Now, the paper cassette menu is displayed.
  12. Select the paper size according to your preference. Tap OK.
  13. Tap the Close button if you do not want to set up Fax.
  14. If you do, tap ‘Proceed’ and follow the on-screen prompts.
  15. The Epson WorkForce WF-7720 setup’s home screen loads.
  16. Pull the cassette out of the WF-7720 machine.
  17. Grasp the blue tab on the right rib of the H shaped structure on the cassette and slide it towards the right side.
  18. Ensure that the blue tab aligns with the ‘Legal’ marking on the tray.
  19. Slide the blue tab all the way down until it reaches the LTR marking.
  20. Load a ‘legal size’ paper stack and adjust the width guides(blue tabs) to secure the stack.
  21. Reattach the lid to the cassette and slide this assembly into the printer.
  22. Scroll through the main menu icons to locate the Settings option. Tap it.
  23. Select Maintenance-->Print Head Alignment.
  24. Follow the on-screen prompts to complete the printhead alignment procedure.
  25. This completes the WF-7720 unboxing and setup process.

Epson WorkForce WF-7720 Driver Download & Installation

Install Epson WF-7720 Windows Driver

Pre-requisite : The WF-7720 printer needs to be connected to the same Wi-Fi network to which the computer is connected. When you install the WF-7720 Windows driver on your computer, the installer will detect the printer only if it has been connected to the Wi-Fi network to which this computer is connected.

Click here to download and save the WF-7720 Windows 64-bit driver on your Windows computer.

Epson WF-7720 Driver for Windows
  • Double-click the Windows WF-7720 driver to launch the installer.
  • Click the affirmative action buttons like OK, Next, or Continue to go to the next screen.
  • The Terms and Conditions screen appears. Choose to agree to the agreement.
  • The installer prompts you to choose a connection method. Pick the Network connection method.
  • The WF-7720 Windows driver installer detects the printer.
  • Click OK and follow the rest of the prompts to establish the connection.

Install Epson WF-7720 Mac Driver

Pre-requisite : The WF-7720 printer needs to be connected to the router to which the computer is connected so that it is detected when the software is installed on the computer. You can connect the WF-7720 printer to the Wi-Fi network by using the machine’s control panel buttons.

Click this button to download the WF-7720 Mac OS10.15.X driver on your Mac computer.

Mac Driver for Epson WF-7720 Printer
  • Navigate to the Epson WorkForce WF-7720 setup manufacturer’s official support site and go to the ‘Downloads’ section of the WF-7720 printer page.
  • There should be a Download button on the right side. Click it.
  • Once the WF-7720 driver is downloaded, double-click it to launch the installer.
  • Click OK and enter the Mac admin account credentials if prompted.
  • The Epson Printer Utility Setup window opens.
  • Ensure that the WF-7720 printer is selected, and the two options, i.e., ‘Set as default printer’ and ‘Automatically Update software’ are also selected. 
  • Select the language and click OK. The license agreement screen appears.
  • Click ‘Agree’ and then select OK.
  • Choose ‘Yes, Network’ and click OK. The WF-7720 installer searches for the printer.
  • The WF-7720 printer’s IP address and MAC address are displayed in a box on the screen. Click OK.
  • A message stating that the printer configuration has been performed successfully appears on the screen. Click OK.

Epson WorkForce 7720 User Manual Download

To download the WF-7720 printer manual, click this button.

Manual for Epson WF-7720 Printer

How to Replace Ink Cartridge in Epson WF-7720?

  1. Tap the Home icon on the WF-7720 printer’s home screen.
  2. Swipe across the touchscreen to navigate to ‘Settings.’
  3. "Tap" Settings. 
  4. Select Maintenance.
  5. Tap the ‘Ink Cartridge Replacement’ option.
  6. Tap Start.
  7. Raise the WF-7720 printer’s scanner assembly.
  8. Wait until the print cartridge holder stops at the cartridge replacement position.
  9. Flip the latch open.
  10. Reach for the tab in the rear side of the cartridge and pull it towards you.
  11. This releases the cartridge from its slot. Remove the cartridge from its slot and set it aside for recycling.
  12. Unpack the new Epson cartridge and remove the yellow tape.
  13. Install it in its respective slot and ensure that it is secured correctly.
  14. Repeat this procedure to install the other Epson ink cartridges.
How to Replace Ink Cartridge Epson WF-7720
  1. Close the cartridge latch and lower the scanner assembly.
  2. The Epson WorkForce WF-7720 setup cleans the printhead and displays the message on the screen. Tap Yes to proceed with printing a nozzle check pattern. 
  3. You can choose No to skip it.

Steps: Epson WF-7720 PrintHead Replacement

Before the WF-7720 printer’s printhead can be replaced, the ink cartridges need to be removed.

  1. Power on the Epson WorkForce WF-7720 Setup.
  2. Tap the Home button.
  3. Navigate to Settings-->Maintenance.
  4. Choose the ink cartridge replacement option.
  5. After confirming the option, raise the scanner assembly.
  6. Power off the printer since the printhead has to be removed by using screwdrivers and tweezers.
  7. Flip the cartridge latch open. 
  8. Hold the cartridge with one finger and use another finger to squeeze the tab.
  9. This releases the cartridge from its slot.
  10. Do this step for all the cartridges and remove them from their slots.
  11. Use a Philips screwdriver to remove the central screw(beside the color coding) from the printhead. 
  12. Flip the tabs on the left and rear sides of the printhead.
  13. Remove the color-coded(for cartridges) black plastic component and set it aside.
  14. Push the cartridge carriage to the left side to view its right surface clearly.
  15. There should be a hole on the right face. Insert a tweezer or pointed object into it with one hand and lift the right edge of the holder circuit board. (The black metal cage-like component below the cartridge latch)
  16. Push the cartridge carriage to the right to access the left side of the printhead.
  17. Close to the top, above the white plastic tab, insert the tweezer, and raise the left edge of the holder board.
  1. Take the holder board(black metal cage-like component) out partially to expose the flat cable connectors.
  2. Gently remove the flat cable from the holder board.
  3. Set the holder board aside.
  4. Take the printhead cover out. (It is not connected to flat cables and is easy to remove.)
  5. Inside, there are three screws securing the printhead to the printer at the bottom left, top left, and top right positions, respectively.
  6. Remove these screws.
  7. Lift the printhead with less force so as not to damage the flat cables.
  8. Detach the flat cables from the two connectors on the printhead.
  9. This completes the Epson WF-7720 printhead removal procedure.
  10. Unpack the new printhead.
  11. Now, install the new printhead after connecting the flat cables to it.
  12. Reattach the three screws.
  13. Reinstall the printhead cover.
  14. Attach the flat cables to the contact board and install it in its groove.
  15. Attach the black component that has the color coding for the cartridges.
  16. Reattach the central screw.
  17. Install the ink cartridges and close the cartridge latch.
  18. Lower the scanner assembly and turn on the Epson WorkForce WF-7720 setup.
  19. Perform a nozzle check printing operation or printhead cleaning and printhead alignment operation if required.

Epson WF-7720 Wi-fi Setup

To perform the WF-7720 Wi-Fi setup, you need to connect the printer to the Wi-Fi network.

  1. Power on the "Epson WorkForce WF-7720 setup" and let it initialize.
  2. Navigate to the Settings option and tap it.
  3. Tap the Network Settings option then tap ‘Wireless LAN setup.’
  4. Tap the ‘Router’ option.
  5. "Tap" ‘Start Setup.’ Tap No if you don’t want to register the WF-7720 printer at this time.
  6. Tap the ‘Wireless Setup Wizard’ option.
  7. Wait until the SSID list is populated.
  8. Tap the SSID of the router to which you want to connect the WF-7720 printer.
  9. Enter the passphrase. Tap OK --> OK.
  10. The WF-7720 printer is now connected to the router.

How to Print 11X17 on Epson WF-7720?

  1. Power on the Epson WF-7720 printer.
  2. Load the 11*17 paper stack in the cassette, adjust the edge width guides to secure it, close the cassette with its lid, and insert the cassette into the printer.
  3. Open the file to be printed.
  4. Select File --> Print --> Select the WF-7720 printer --> Click Printing Preferences.
  5. Set the document size by clicking the Document Size drop-down button and selecting the 11*17 size from it.
  6. Set the required number of copies to print and then click OK.
  7. Click Print

How to Print 13X19 on Epson WF-7720?

  1. Ensure that the Epson WF-7720 printer is powered on.
  2. Detach the cassette from the printer.
  3. Slide the front and side edge guides to accommodate the 13*19 paper stack.
  4. Secure this stack with the edge guides, but take care not to crumple the paper.
  5. Load the cassette into the printer after reattaching its lid.
  6. Open the 13*19 document that needs to be printed.
  7. Click File --> Print.
  8. Select the WF-7720 printer.
  9. Click the Printing Preferences option.
  10. Click the ‘Document Size’ drop-down button.
  11. Pick the Custom size option and set the 13*19in size.
  12. Click OK. Click Print.

How to Scan Using Epson WF-7720?

Note: While scanning documents on the Epson WorkForce WF-7720 setup, make sure that you place the single-page documents face down on the scanner glass and multiple-page documents face up in the ADF.

  1. After placing the document in the respective place(either ADF or scanner glass) on the WF-7720 printer, tap the Home button on the machine’s control panel.
  2. Tap the Scan button.
  3. Choose either FTP, Email, Computer, Memory Device, Cloud, or WSD.
  4. If a pen drive is attached to the WF-7720 printer, choose Memory device.
  5. If not, choose the Computer option.
  6. The scanned document is saved to the WF-7720 default scan folder on your computer.

Guide: Epson WF-7720 Scan to Email

Before scanning a document to an email, you need to configure the email server.

Checking for Connection issues

  1. Load paper in the WF-7720 printer’s cassette, adjust the edge guides, close the lid, and slide the cassette into the printer.
  2. Tap the Epson WorkForce WF-7720 setup’s Home button. It is located on the control panel.
  3. Tap Settings, go to General Settings, then to Network Settings, Network Status, and then to Print Status Sheet.
  4. Tap Print.
  5. Make sure that there are no printer-to-internet connection issues.

Email Server Configuration

  1. Now, tap Home --> Settings --> General Settings --> Network Settings --> Advanced --> Email Server --> Server Settings.
  2. You will be prompted to pick one of the three server authentication methods shown on the screen.
  3. Choose one and set the data given by your ISP.
  4. Then, tap the Proceed button and then tap Close.
  5. Select the Connection Check option to find out whether the email server configuration has been done correctly.

Begin Scan to Email

  1. Tap the Home button on the WF-7720 printer’s control panel.
  2. Select the Scan option.
  3. Choose the Email option.
  4. Tap the Contacts button.
  5. Alternatively, select the Keyboard option and type an email address.
  6. Tap OK.
  7. Select the Scan Settings option and set the scanning preferences.
  8. Once the scanning preferences have been set correctly, tap Send.

Guide: Epson WF-7720 Scan to Computer

  1. Tap Home
  2. Set the document to be scanned either in the ADF or on the scanner glass.
  3. Single-page documents can be placed face down on the scanner glass, and multiple-page documents can be placed face up in the ADF
  4. After placing the document, tap Scan
  5. Select the ‘Computer’ option.
  6. The WF-7720 printer scans the document and saves it on the computer
Epson WF-7720 Scan Setup

Epson WorkForce WF-7720 Setup Troubleshooting Assistance

To troubleshoot WF-7720 printer issues relating to the printer being offline, follow the guidelines mentioned in the topic below.

Solved: Epson WF-7720 Printer Offline Issue

You need to find out whether the WF-7720 offline issue is caused by the computer, wireless network, or printer.

  1. To rule out the printer as the cause for the offline printer issue, perform these steps.
  2. Print a nozzle check pattern on the WF-7720 printer.
  3. If it is not possible, it means that there is a problem with the printer.
  4. Check whether there are pending print jobs in the queue. Clear them and check whether the offline issue is resolved.
  5. Uninstall the WF-7720 printer driver. Restart the computer.
  6. Reinstall the WF-7720 driver and check whether the offline issue is cleared.
  7. Go to Start --> Control Panel --> System & Security --> Windows Firewall.
  8. Disable it and check whether the offline issue persists.
  9. Do a power reset. While the WF-7720 printer is powered on, detach the power cable from the printer.
  10. Wait for half a minute before reattaching the power cable to the printer.
  11. Power on the WF-7720 printer and check whether the offline issue is resolved.

How Do I Reset my Epson WF-7720 Printer?

  1. Power on the WF-7720 printer.
  2. Tap the Home button on the machine and tap the Settings option.
  3. Select General Settings --> System Administration --> Restore Default Settings.
  4. There will be a few options on the screen, such as Network Settings, Copy Settings, Clear All Data and Settings, etc.
  5. Tap the ‘Clear All Data and Settings’ option and tap Yes.
  6. This resets the Epson WorkForce WF-7720 setup to its factory default settings.
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