EPSON WF-7620 TROUBLESHOOTING STEPS

Troubleshooting is a systematic way of identifying and resolving printer problems. Most of the printer problems occur due to incomplete installation and improper maintenance. Use the Epson WF-7620 troubleshooting steps to resolve the issue easily.

EPSON WF-7620 FACTORY RESET

Resetting the printer to factory defaults will erase the configured settings. To factory reset the printer, follow the below-mentioned steps.

  1. Turn on the printer and navigate to the control panel.
  2. Press the Home button and select the Setup option.
  3. Scroll down the page and choose System Administration.
  4. If prompted, enter your administrator's password.
  5. Select the Restore Default Settings option and choose Clear All Data and Settings.
  6. If you need to confirm, select Yes to reset your printer.
Epson WF-7620 troubleshooting

EPSON WF 7620 NOT PRINTING

If the document you have sent from the connected computer does not print, follow the troubleshooting steps mentioned below.

  1. First, check whether your Epson WF 7620 printer is turned on.
  2. Verify whether you have correctly connected the printer to the computer using a standard USB cable.
  3. Ensure that you have correctly installed the printer software on your computer.
  4. Clear the print queue and try printing again to check if the problem has been resolved.
  5. If the problem persists, set your printer as the default printer on your computer.
  6. Also, check the printer status and make sure the printer is not offline before using the Epson WF-7620 troubleshooting steps.

EPSON WF 7620 NOT CONNECTING TO COMPUTER

  1. If you have connected the printer to your computer using a USB cable, make sure the cable is a standard one.
  2. Plug the USB cable firmly into the USB ports.
  3. If you have connected them wirelessly, check your Wi-Fi router.
  4. If necessary, restart the router and reconnect your device to the wireless network.
  5. Ensure that you have installed a compatible printer software that supports both printer and computer.
  6. If the problem remains unresolved, clear the stalled print jobs from the Windows Spooler and try printing a test page.
  7. If the connection has still failed, remove and reinstall the printer driver.
EPSON WF-7620 TROUBLESHOOTING

EPSON WF-7620 NOT PRINTING 11X17

If you cannot print a tabloid or 11x17 document on your Epson WF 7620 printer, verify whether you have selected the correct paper settings.

  1. To do so, open the Printing Preferences window on your computer.
  2. Click the Main tab and select User-Defined as the Document Size.
  3. Select the correct option as your Paper Type.
  4. Make sure that you have properly loaded the paper into the paper input tray.
  5. In the Printing Preferences window, select the paper source and click the OK button to save the settings.
  6. Now, try printing on the 11x17 paper or tabloid.

EPSON WF 7620 NOT CONNECTING TO WIFI

Ensure that you have entered the correct wireless network settings on the printer's control panel.

  1. Make sure that the Wi-Fi router is turned on.
  2. If necessary, restart your router and reconnect the printer to it.
  3. Place your printer close to the router to avoid network traffics.
  4. This will fix the wireless connection problems.

EPSON WF 7620 NOT SCANNING

  1. First, verify whether your computer meets the system requirements.
  2. If you have enabled the Power-saving mode, turn it off to wake up your computer.
  3. Ensure that you have installed the compatible scan software.
  4. If necessary, reinstall the Epson Scan software.
  5. Verify whether your printer is turned on.
  6. Make sure to choose your printer's name from the drop-down menu in the Epson Scan window before scanning.
  7. Make sure the connection between the printer and the computer is secure.
  8. Try scanning again to check if the problem has been resolved. if not, use the Epson WF-7620 troubleshooting steps.

WHY IS MY EPSON WF-7620 PRINTER OFFLINE?

  1. The offline printer problem occurs when the connection between the printer and the computer is cut off.
  2. To fix this issue, open the Control Panel app on your Windows computer and click the Devices and Printers tab.
  3. Give a right-click on your printer's icon and select the See what's printing option.
  4. Click the Printer tab and deselect the Use Printer Offline option.
  5. Choose the Set As Default Printer option from the pull-down menu to set your printer as the default printer.
  6. Try printing a test page from your Windows computer to check if the problem has been resolved.
  7. If the problem persists, update your printer driver or reinstall it.

EPSON WF-7620 SCANNER NOT WORKING

  1. If the Epson WF 7620 scanner fails to scan, restart the device.
  2. Check whether you have appropriately placed the original document on the scanner glass.
  3. Clean the scanner lid using a lint-free cloth.
  4. Check the printer connections and use the Epson WF-7620 troubleshooting steps. Remove and replug all the cables. 
  5. Power cycle your printer and check if your scanner works properly.

EPSON WF-7620 PRINT HEAD CLEANING NOT WORKING

  1. If you have failed to clean the Epson WF 7620 printer's print head automatically, restart your printer.
  2. Ensure that you have loaded some plain paper into the paper input tray.
  3. Using the printer utility, clean your print head remotely from the connected computer.
  4. To do so, access the Windows desktop and right-click the printer's icon in the Windows taskbar.
  5. If you are using Macintosh, click the Apple menu and select System Preferences.
  6. Click on the Printers & Scanners icon and select your printer from the displayed list.
  7. Select the Options & Supplies option and click the Utility tab.
  8. Select the Open Printer Utility option.
  9. Choose Head Cleaning and click the Start button to begin the cleaning cycle.
  10. The printer's power LED will start flashing throughout the cleaning cycle.
  11. Once completed, click the Print Nozzle Check Pattern button and select Print.
  12. Once the print head cleaning is completed, click the Finish button after finishing the Epson WF-7620 troubleshooting steps.

EPSON WF 7620 PRINT QUALITY PROBLEMS

  1. If your printer is printing white or dark lines in the printout, run a nozzle check to determine the clogged print head nozzles (if any).
  2. If necessary, clean the print head.
  3. Verify whether the paper type specified in the settings matches the document loaded into the printer.
  4. Remove and reload the paper correctly into the paper input tray.
  5. Align the print head and replace the ink cartridges (if necessary).
  6. If your printer is printing blurry or smeared printout, modify the Print Density settings or Ink Drying Time settings.
  7. For faint printout, clear the paper path.

EPSON WF 7620 ERROR 0X97

The Error code 0x97 occurs when you are printing a document remotely from the connected computer. To fix this error, follow the below-mentioned steps.

  1. Unplug all the cables connected to the printer and restart it.
  2. Clean the printer using a wet tissue and make sure not to damage the printer's internal parts.
  3. Use the Microsoft's Printer troubleshooter to determine the cause and fix the error 0x97 automatically or use the Epson WF-7620 troubleshooting steps.

EPSON WF-7620 ERROR CODE 0X69

  1. The error code 0x69 occurs due to the circuit issue. Sometimes, it can be fixed just by restarting your printer.
  2. If the problem is due to the printer software installed on the connected computer, remove it.
  3. Install the latest version of the printer driver and make sure to update your OS.
  4. If necessary, restart your computer and reconnect your printer to it.
  5. For remote assistance, click the Call button available on this page to contact our technical support team.

EPSON WF-7620 ERROR CODE 0X9A

  1. The error code 0x9A on your Epson WF 7620 printer occurs when the ink cartridges are faulty. 
  2. Also, damaged system files on your Windows computer and incomplete installation of any hardware can cause this error. 
  3. To fix this error, disconnect the printer's power cord from the electrical outlet and remove any USB cables.
  4. After a few minutes, reconnect the cables and restart the printer.
  5. Remove any jammed paper inside the printer and clean the print head for clogged nozzles.
  6. The error code 0x9A will be fixed using the Epson WF-7620 troubleshooting steps.

EPSON WF-7620 ERROR CODE 0XF3

The error code 0xf3 on your Epson WF 7620 printer occurs if the ink cartridge is low on ink. Also, it occurs when you are printing a lot of documents. To fix this error code, follow the steps mentioned below.

  1. First, turn off the printer and take out the ink cartridges.
  2. Remove any USB cables, flash drives, or hard disks connected to the printer.
  3. After a few seconds, power up the printer and try printing a test page.
  4. On your Windows computer, open the Printing Preferences window by giving a right-click on the Epson printer icon and selecting the Properties option.
  5. Click on Services and select Service this Device option.
  6. Select the Clean the Print Cartridges option from the Toolbox tab.
  7. Once the print cartridges are cleaned, restart your printer and check if the problem has been resolved.
  8. If the problem persists, reset your printer.

EPSON WF-7620 ERROR CODE 0XEA

  1. If your printer displays the error code 0xEA on the printer's control panel, turn the printer off and disconnect the printer's power cord.
  2. Open the printer's top cover and check for any jammed paper.
  3. If you detect anything, remove them from the printer. 
  4. After a few minutes, reconnect the power cord to the electrical outlet and power on the printer.
  5. Press the Start button to check if the error code has been resolved while your using the Epson WF-7620 troubleshooting steps.
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