EPSON STYLUS NX420 TROUBLESHOOTING STEPS

Epson Stylus NX420 is an inkjet printer that comes with an LCD panel. If there is an issue with the printer, the error code representing the same will be displayed on the LCD. Some common printer errors like paper jams, offline printer, wireless connection problems, scan issues, and ink errors can be easily resolved if you follow the correct Epson stylus NX420 troubleshooting steps. If you face any problem while resolving printer errors, contact our technical support team for remote assistance by clicking the Call button available on this page.

EPSON STYLUS NX420 FACTORY RESET

Resetting your printer settings to the factory defaults will erase all the data that have been configured previously. 

  1. It is advised to reset the settings only when every other troubleshooting steps fail to resolve an issue.
  2. To reset your printer settings, navigate to the printer's control panel and press the Setup button.
  3. Select the Restore Default Settings option using the navigation keys.
  4. Once selected, press the Start button twice. All the printer settings will be reset using the Epson stylus NX420 troubleshooting steps.
Epson stylus NX420 troubleshooting

EPSON STYLUS NX420 FACTORY RESET

Resetting your printer settings to the factory defaults will erase all the data that have been configured previously. 

  1. It is advised to reset the settings only when every other troubleshooting steps fail to resolve an issue.
  2. To reset your printer settings, navigate to the printer's control panel and press the Setup button.
  3. Select the Restore Default Settings option using the navigation keys.
  4. Once selected, press the Start button twice. All the printer settings will be reset.

EPSON STYLUS NX420 PAPER JAM

Paper Jam is common in all types of printer, and it can be avoided if you use the correct paper type and by loading the paper properly. 

  1. To fix this error on your Epson Stylus NX420 printer, cancel the print jobs from your computer first. 
  2. Next, turn off the printer and gently pull out the jammed paper from your printer's output tray or sheet feeder. 
  3. Open the scanner unit and check for torn pieces of paper.
  4. If you find any, remove them without damaging the printer's internal parts.
  5. Lower the scanner unit and turn the printer back on.
  6. Now, the paper jam error is resolved using Epson stylus NX420 troubleshooting steps.

EPSON STYLUS NX420 OFFLINE

The printer offline problem could because of the printer, computer, or the connection between them (Wi-Fi network/USB/Ethernet).

  1. To check if you can print on your printer without connecting to the computer, print a nozzle check pattern.
  2. If you cannot print, check your printer's control panel for error codes (if any).
  3. Clear the error and try printing from your computer after connecting it to the printer using a standard USB cable.
  4. If the problem persists, go to your Windows computer and click the Start menu.
  5. Type' control panel' in the search panel and hit the Enter key.
  6. From the search result, double-click the Control Panel app to launch it.
  7. Click the Hardware and Sound tab and select Devices and Printers.
  8. Give a right-click on your printer's icon and select the Properties option.
  9. Click the Printer tab and select Cancel All Documents.
  10. If prompted, click Yes to confirm deleting the print jobs.
  11. Click the Printer tab again and deselect the Use Printer Offline option.
  12. If the issue persists, remove and re-establish the connection.
  13. This will fix the offline printer problem using the Epson stylus NX420 troubleshooting steps.

EPSON STYLUS NX420 PAPER FEED PROBLEM

The paper feed problem on your Epson Stylus NX420 printer occurs when you have loaded an incorrect paper into the sheet feeder.

  1. If the paper does not feed properly, remove it from the sheet feeder and reload it again.
  2. Adjust the loaded paper by sliding the edge guides to touch the paper edges.
  3. Do not push the edge guides to exceed the guideline.
  1. Fan the paper edges to separate them before loading.
  2. If the problem persists, press the Start button and load only a few sheets into the sheet feeder. Try printing.

EPSON STYLUS NX420 WIRELESS SETUP FAILED

  1. If the printer’s wireless setup fails, check if the router is turned on.
  2. If it is turned off, restart it after a few seconds.
  3. Ensure that the printer is turned on.
  4. Place your printer close to the Wi-Fi router to avoid network traffic.
  5. Ensure that you have entered the correct network credentials while configuring the network settings on the printer's control panel.
  1. Ensure that there are no access restrictions such as MAC address filtering for the devices you set up on your wireless network.
  2. Try using the WPS Push button method to connect your printer to the wireless network without entering the network credentials.
  3. If the problem persists, set up your printer to the wireless network while installing the printer driver using our Epson stylus NX420 troubleshooting.

EPSON STYLUS NX420 NOT PRINTING

  1. If your printer fails to print documents remotely from the connected computer (Windows), check the connection.
  2. Make sure that you have connected them using a standard USB cable.
  3. In the Print dialog box on your computer, check whether you have selected your printer's name in the drop-down menu.
  4. Run a nozzle check pattern from the printer's control panel to check for the error codes.
  5. To do so, load a few sheets of legal plain paper into the sheet feeder.
  6. Navigate to the printer's control panel and press the Setup button.
  7. Select the Nozzle Check option using the navigation keys and press the Start button.
  8. Check the nozzle check pattern for clogged print head nozzles.
  9. Clean the print head if required.
  10. On your computer, open the Printing Preferences window of your printer and cancel all the printing documents.
  11. Once you have cleared the print queue, set your printer as the default printing source. This will fix the printing problems on your printer.

EPSON STYLUS NX420 NOT PRINTING BLACK

  1. If your printer fails to print black ink on the loaded sheets, check the black ink level first.
  2. If the black ink level is low, replace the black ink cartridge with a new, genuine one.
  3. Make sure to install only the genuine ink cartridges into your printer.
  4. Ensure that you have removed the protective tape from the ink cartridge before installing it into the print carriage.
  5. Try printing a test page remotely from the connected computer and check if the problem has been resolved.
  6. If the problem persists, run a nozzle check pattern to check for clogged nozzles.
  7. If the printheads are clogged, clean the print head to fix the problem using Epson stylus NX420 troubleshooting.
EPSON STYLUS NX420 TROUBLESHOOTING

EPSON STYLUS NX420 NOT CONNECTING TO COMPUTER

  1. If you cannot connect your printer to the computer, you cannot scan/print the document stored in it. The issue could be the cables/network connecting the devices.
  2. This problem is commonly known as a communication error.
  3. To fix this problem, reset the connection.
  4. To do so, unplug the printer's power cord and USB cable (if any).
  5. If you have connected your printer and computer on the same wireless network, do not connect an Ethernet cable to the printer.
  6. Plug the printer's power cord and power on the printer.
  7. Connect it to the computer and check if the problem has been resolved.
  8. If the problem persists, update the printer driver.
  9. Try running the built-in troubleshooter on your computer to fix the issue using Epson stylus NX420 troubleshooting steps.

EPSON STYLUS NX420 NOT RECOGNIZING INK CARTRIDGES

  1. Verify whether you have installed the ink cartridges properly into the print head carriage.
  2. Ensure that you have removed the protective cover from the cartridges before installing them into the printer.
  3. If necessary, turn off the printer and remover the ink cartridges.
  4. Power on your printer and reinstall the ink cartridges one by one.
  5. Doing so will fix the ink cartridges not recognized problem.

EPSON STYLUS NX420 WILL NOT PRINT WIRELESSLY

  1. The wireless printing problems on your printer occurs when it is disconnected from the wireless network.
  2. When this problem occurs, check if the Wireless LED is lit on the printer's control panel.
  3. Also, check if the Wi-Fi signal strength is better on the LCD panel.
  4. If necessary, power cycle your router.
  5. To do so, disconnect the power cord of your Wi-Fi router from the wall outlet.
  6. After 30 seconds, plug it back and power up your router.
  7. Reconfigure the wireless settings on the printer's control panel to reconnect to the wireless network.
  8. Also, check whether you have correctly connected your computer to the router using a standard Ethernet cable.
  9. Ensure that you have selected your printer's name in the Print dialog box while printing your document remotely from the computer.
  10. Doing so will fix the wireless printing problems on your Epson stylus NX420 troubleshooting steps.
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