Complete Epson WorkForce 3620 Setup Guide

Unboxing

  1. Cut open the Epson WorkForce 3620 setup box’s sealing tapes and pull the flaps back.
  2. Remove the Epson printer accessories from the box and set them aside.
  3. This includes the Epson WF-3620 ink cartridges, setup CD, power cord, and packing materials.
  4. Take the styrofoam packing materials out of the box and set them aside for recycling.
  5. Carefully take the WF-3620 printer out of the box and set it on a table.
  6. Peel off the packing tapes from the Epson Workforce printer.
Epson WF-3620 Unboxing Guide

Powering on the WF-3620

  1. Attach the Epson cable to the WF-3620 machine’s rear Power port and wall outlet.
  2. Power on the Epson WorkForce 3620 setup by pressing its Power button.
  3. Set the initial setup preferences such as language, date, and time.
  4. Raise the Workforce printer’s scanner assembly until it locks in place.
  5. Wait until the cartridge carriage stops moving.
  6. Flip the cartridge latch open.
  7. Take an Epson ink cartridge out of the package and remove the packing materials from it. (Peel off the yellow tape from the cartridge.)
  8. Place it in its respective slot and press it until it locks into place.
  9. Similarly, install the rest of the Epson WF-3620 ink cartridges.
  10. Lower the cartridge latch until it locks into place.
  11. Tap the confirmation option on the WF-3620 printer’s control panel.
  12. Install the WF-3620 driver on your computer to complete the rest of the setup.

Epson Wf 3620 Driver Download Guidance

Epson WorkForce 3620 Driver for Windows

Left-click the Download link given below to download the WF-3620 printer driver for your Windows 64-bit computer.

Epson WorkForce 3620 Setup Windows Driver

Epson WorkForce 3620 Driver for Mac

Left-click the Download link given below to download the WF-3620 printer driver for your macOS 10.15X computer.

Epson WorkForce 3620 Driver Download for Mac

Epson WF-3620 Manual Download

Download the official Epson WorkForce 3620 setup user manual by clicking the Download button given below.

Epson WorkForce 3620 User Manual Download

Epson wf-3620 Driver Installation Guidance

  1. Insert the Epson WF-3620 driver CD into your computer.
  2. Alternatively, open the WF-3620 software installer that you downloaded from this site.
  3. Accept the WF-3620 software installer’s license agreement.
  4. Choose the Epson software packages that need to be installed.
  5. Select a connection method and follow the on-screen prompts to complete the driver installation.
Epson WF-3620 Driver Install

How to Change Ink Cartridges in Epson WF-3620?

  1. Switch on your Epson WorkForce 3620 Setup.
  2. After it initializes, press the Home button.
  3. Tap Setup-->Maintenance-->Ink Cartridge Replacement.
  4. Raise the WF-3620 printer’s scanner assembly.
  5. Open the cartridge latch.
  6. Unpack an Epson ink cartridge. 
  7. Peel off the yellow tape from it and install the Epson cartridge in its respective slot. 
  8. Push it down until it snaps into place.
  9. Similarly, replace the Epson ink cartridges that have run out of ink.
  10. Ensure that all the Epson ink cartridges have been installed correctly.
  11. Lower the cartridge latch.

Guide: Epson WF-3620 Wifi Setup

  1. Power on the Epson WF-3620 printer.
  2. Run the EF-3620 software installer on your computer and choose the wireless connection option when prompted to choose a connection method.
  3. Select ‘Set up printer for the first time’ and go to the next screen.
  4. Tap the Home button on the WF-3620 printer’s control panel.
  5. Touch the Wireless icon located beside the up arrow on the WF-3620 printer’s control panel.
  6. Tap Wi-Fi Setup --> Wi-Fi Setup Wizard --> Choose the network SSID --> Use the on-screen keyboard to enter the passphrase.
  7. Tap the Enter key on the on-screen keyboard --> Proceed --> OK --> Done.

How to Connect Epson WF-3620 to Computer?

  1. The WF-3620 printer can be connected to the computer directly via Wi-Fi Direct.
  2. Press the Home button on the WF-3620 printer’s control panel.
  3. Touch the Wi-Fi icon.
  4. Choose Wi-Fi Setup --> Use the scroll-bar to go to the bottom of the list.
  5. Choose Wi-Fi Direct --> Connection Setup --> Change Password --> Yes.
  6. Set a passphrase by using the on-screen keyboard.
  7. Tap the Enter key after entering the new passphrase.
  8. Use the scroll-bar once again to scroll down.
  9. Make a note of the Wi-Fi SSID and passphrase.
  10. Go to your computer’s Wi-Fi menu and choose the Wi-Fi SSID that you made a note of.
  11. Your computer is connected to the Epson WorkForce 3620 setup.
Epson WorkForce 3620 setup

How to Print Envelopes on Epson WF-3620?

You can load envelopes via the manual feed slot or cassette.Many envelopes can be loaded via the cassette, whereas only one envelope can be loaded in the WF-3620 printer’s rear manual feed slot.

Loading envelope via the Manual Rear Feed Slot

  1. Extend the Epson WorkForce 3620 setup’s paper output tray.
  2. Flip open the rear feed slot and lower it.
  3. Insert the envelope short edge first into the slot.
  4. The Flap of the envelope needs to the facing down and should be towards the left side.
  5. Keep pushing the envelope through the slot until the machine starts pulling it in.

Loading envelopes through the WF-3620 printer’s Cassette

  1. Lower the paper support extension and push the output tray into the WF-3620 machine.
  2. Detach the WF-3620’s paper cassette.
  3. Push its edge guides outward.
  4. Set the envelope on the cassette with the short edge first and the flap on its right side.
  5. Push the edge width guides toward the envelope stack to secure it.
  6. Slide the cassette with the envelope stack into the WF-3620 printer.
  7. Choose Envelope#10 as the paper size when prompted by the WF-3620 machine’s control panel.
  8. Slide out the WF-3620 printer's output tray and open the paper support extension.

Printing

  1. Open the document viewer application on your computer.
  2. Select the Print option and set the Printer to WF-3620 from the Printer drop-down list.
  3. Adjust the envelope printing preferences and then click Print to begin printing on the envelope.
How to Print Envelopes on Epson WF-3620

How to Scan a Document on Epson WF-3620?

Important Note:To scan a single-page document on the WF-3620 printer, use the platen. For scanning double-sided or multiple-page documents, use the ADF.

  1. Lift the WF-3620 printer’s scanner lid and place the single-page document face-down on it.
  2. Close the lid.
  3. Tap the WF-3620 printer’s Home button located on the control panel.
  4. Select the Scan option.
  5. Choose the appropriate option to set the scan destination.
  6. Follow the on-screen prompts to complete scanning.

Guide: Epson WF-3620 Scan Multiple Pages

When a multiple-page document has to be scanned, place the document faceup in the Wf-3620 printer’s ADF.

  1. Go to the WF-3620 printer’s control panel and tap the Home button.
  2. Tap Scan --> Computer.
  3. Follow the rest of the Epson WorkForce 3620 setup's on-screen prompts to complete scanning all the pages.

Epson WF-3620 Error Code Solution

On your Epson WF-3620 printer, if you encounter error codes such as 0X9A, 0X97, etc., you can refer to the guide given below to resolve them quickly.

Epson WF-3620 Error Code 0X9A Solution

  1. The error code 0X9A code might be caused by 
  2. Dust/debris buildup on the Epson WorkForce 3620 setup cartridge carriage rails.
  3. Rails could be damaged.
  4. An encoder strip that is covered by dust.
  5. Dust accumulation on the control board.
  6. A drive motor/belt/gear/carriage that is not working correctly.
  7. An ink cartridge carriage is not installed correctly.
  8. Clean the Epson WF-3620 printer’s internal components carefully with a lint-free clean cloth. 
  9. Power reset the WF-3620 machine.

Epson WF 3620 Error Code 0X69 Solution

  1. The 0X69 error code appears on the Epson WF-3620 printer because 
  2. There is an issue with the printing motor or ink system.
  3. Power on the Epson WorkForce 3620 setup and raise its cartridge access cover.
  4. Remove all the Epson ink cartridges and inspect the electrical contacts on the cartridges.
  5. If any of the ink cartridge’s electrical contact is damaged, consider replacing the ink cartridge.
  6. If an Epson ink cartridge’s ink nozzle is blocked, use a dry lint-free cloth dipped in isopropyl alcohol to clean the cartridge’s ink nozzle.
  7. Reinstall all the Epson ink cartridges and check whether the error message is cleared.

Epson WF 3620 Error Code 0X97 Solution

  1. While the WF-3620 printer is powered on, detach its power cable from the rear Power Port. Remove the power cable from the wall outlet as well.
  2. After about a minute, plug the cable into the Epson WorkForce 3620 setup and the other end into the wall outlet.
  3. If the error code still appears, uninstall the ink cartridges and reinstall them correctly. Replace the Epson printer-to-computer cables if required.
  4. Clean the WF-3620 machine’s accessible interior components carefully.

Epson WF 3620 Error Code 0XF1 Solution

  1. If the error code 0XF1 appears when using the WF-3620 printer, perform these steps to resolve the issue.
  2. Inspect the WF-3620 machine’s paper tray and internal components to find out whether there is a paper jam. Remove the jammed paper, if any.
  3. Power reset the WF-3620 machine.
  4. Uninstall the WF-3620 printer software from your computer.
  5. Restart the computer. Download the Epson WorkForce 3620 setup’s latest driver from the manufacturer’s site and install it on your computer.

Epson WF-3620 Error Code 0XF3 Solution

  1. The error code 0XF3 can be caused by jammed paper, dust buildup, incorrectly installed internal components.
  2. If removing the jammed paper and cleaning the printer do not resolve the issue, contact Epson tech support to have the printer serviced.

Epson WF-3620 Error Code 97 Solution

  1. To resolve the error code 97 for the Epson WF-3620 printer, follow these steps.
  2. Download the WF-3620 firmware update tool from the manufacturer’s official support site.
  3. Run the WF-3620 firmware update tool while the printer is connected to the computer.
  4. The error code 97 should now be cleared.

Epson WF-3620 Error Code 0XEA Solution

If you encounter the error code 0XEA on your Epson WorkForce 3620 setup, perform these actions to resolve the issue.

  1. Remove the WF-3620 machine’s cassette and duplexer unit.
  2. Shine a flashlight inside the WF-3620 machine’s cassette and duplexer unit slots.
  3. Carefully pull out the jammed paper with both hands.
  4. Raise the WF-3620 machine’s scanner assembly and remove the obstruction/jammed paper.
  5. Clean the WF-3620 machine’s encoder strip with a dry clean lint-free cloth dipped in isopropyl alcohol.
Solved: Epson WF-3620 Error Code 0XEA

Epson WorkForce 3620 Setup Troubleshooting Assistance

If you encounter printing or connection issues on the WF-3620 printer, read the textual guide given below to resolve them.

Epson WF-3620 not Printing Guide

  1. To troubleshoot a connection issue between the computer and WF-3620 printer, print a network configuration page on the WF-3620 printer.
  2. Press the WF-3620 printer’s Home button.
  3. Select Setup --> OK --> Wi-Fi Settings --> OK.
  4. Choose confirm Wi-Fi Settings.
  5. Tap the Start button to print the network status sheet.
  6. Go through the Epson WorkForce 3620 setup’s network status sheet to diagnose and resolve network issues.
  7. Go to your computer’s Control Panel folder.
  8. Open Hardware and Sound --> Devices and Printers --> Right-click WF-3620.
  9. Click the General tab and choose the ‘Print test page’ option.
  10. Return to the Devices and Printers folder.
  11. Right-click WF-3620 and click ‘See what’s printing.’
  12. Cancel the pending print jobs and then try sending a print job to the WF-3620 printer.
  13. Check whether the WF-3620 printer’s ink cartridges have run out of ink. If so, replace the ink cartridges and then check whether the printing issue is resolved.
  14. Uninstall the WF-3620 printer driver from your computer and power off the computer. Restart the computer, download the latest WF-3620 printer driver and install it. The WF-3620 printing issue should be resolved.

Fixed: Epson WF-3620 Printer Offline

  1. Check whether the Epson WF-3620 printer prints the printhead nozzle check pattern.
  2. Power on the Epson WF-3620 printer and tap the Home button.
  3. Select Setup --> Maintenance --> Print Head Nozzle Check --> Press the Start button.
  4. Navigate to the Epson WF-3620 printer icon located in the Devices and Printers folder.
  5. Right-click it and select the Printer tab.
  6. Right-click the Printer tab and choose the Cancel all Documents option.
  7. Power off the WF-3620 printer, the router, and any other networking device such as a modem.
  8. Detach all their power and networking cables.
  9. After a few minutes, reattach the power and networking cables.
  10. Power on the WF-3620 printer, computer, and networking devices.
  11. Reset the WF-3620 printer’s wireless network settings.
  12. Go to the Epson WorkForce 3620 setup’s control panel and tap Setup --> System Administration --> Restore Default Settings --> Wi-Fi/Network Settings --> Yes.
  13. Disable the computer’s default firewall application and check whether the offline issue is resolved.
  14. Download the WF-3620 printer’s latest driver from the manufacturer’s site and install it on your computer.
  15. Make sure that you select the correct Wi-Fi SSID when setting up the wireless connection.
  16. You can use a USB cable to connect the WF-3620 temporarily and the computer to get the network settings. This option is recommended by the manufacturer.
  17. However, if you do not have a USB cable, you can choose to set up the wireless network by using the printer’s control panel buttons.

How to Clean Epson WF 3620 Print Head Issue?

Note:For cleaning the Epson WorkForce 3620 setup’s printhead more than four times, leave a gap of six hours between the 4th and 5th cleaning cycle.

If there is no improvement after six cleaning cycles, check whether a print cartridge needs to be replaced.

Via the WF-3620 printer’s control panel

  1. Power on the Epson WF-3620.
  2. Ensure that the WF-3620 printer has paper in its cassette.
  3. Tap the WF-3620 machine control panel’s Home button.
  4. Choose the Setup option.
  5. Tap Maintenance.
  6. Choose Print Head Cleaning.
  7. The Print Head Cleaning screen appears on the WF-3620 printer’s control panel.
  8. Tap Proceed.
  9. Choose ‘All Colors’ --> Tap the Color button.
  10. Wait until the cleaning cycle gets completed.
  11. Tap ‘Print Nozzle Check Pattern’-->Tap the Color Button.
  12. If required, repeat the printhead cleaning up to 4 times.

Via a Computer software

  1. Ensure that the WF-3620 printer has paper in the cassette.
  2. On Apple computers, open the Apple menu --> System Preferences --> Printers & Scanners --> Utility --> Open Printer Utility.
  3. Choose the Head Cleaning option.
  4. You can select All Colors, All except Black, or Black Only.
  5. Click Start.
  6. The WF-3620 machine’s Power LED blinks while the cleaning cycle is in progress.
  7. Have a look at the printed pattern and check whether cleaning is required.
  8. If all the lines are continuous(no dotted lines), click Finish.
  9. If there are dotted lines, click Clean.
  10. Repeat the cleaning cycle up to 4 times. 

Fixed: Epson WF 3620 Scan to Computer not Working

If the WF3620 printer cannot scan to the computer, follow these steps to resolve the issue.

  1. Check the network interface cables. Unplug them and attach them properly to the printer, computer, and networking devices.
  2. Check whether the computer to which the WF-3620 printer is connected has sufficient storage. If it doesn’t, the computer won’t be able to save the scan.
  3. Wake the computer from sleep mode. Toggle battery-saving mode off if enabled.
  4. If your computer’s OS was upgraded recently, uninstall the WF-3620 software.
  1. Restart the PC, download the latest WF-3620 driver for your PC’s OS from the manufacturer’s site and install it.
  2. If you have installed more than one Epson Scan software packages, there would be a software conflict.
  3. Uninstall all but one Epson Scan software package and check whether the scanning issue is resolved.
  4. Check whether the Epson Scan software is being blocked by the firewall or antivirus on your computer.
  5. If so, temporarily disable the Epson WorkForce 3620 setup firewall & antivirus and check whether the scan issue is resolved.