Dell E525W Troubleshooting Solution

Dell E525W Troubleshooting - We all know that printers, in the long run, have issues and display errors, and there are always methods in which you can troubleshoot those errors and bring your printer back to working condition. Here are a few errors that you might face and how to resolve them.

Dell E525W Troubleshooting

How to Clean CTD Sensor on a Dell E525W?

CTD is called Color Tone Density, and it is a sensor that will help you give you the best printing qualities on the Dell E525W printer. Follow the steps on how to clean the CTD sensor on the Dell E525W printer.

  1. You have to ensure that the Dell printer is turned off.
  2. Turn the printer facing the rear side, push the door at the ball, and release the handle to remove the back cover.
  3. You will find a huge roller in the middle in a horizontal position. Right below the roller, you will find a sensor on each side.
  1. Now, to clean the CTD sensor, the best way is to take out an earbud and gently rub the sensors and make sure there is no dust being accumulated.
  2. Once done, you can close the back door by pushing it into its place.
  3. Turn on the Dell E525W printer.

How to Disassemble Dell E525W Printer?

Dell E525W troubleshooting the printer. If you want to disassemble the Dell E525W printer, you have to just reverse the steps the way you installed the printer.

  • Turn off the Dell E525W printer.
  • On the right of the Dell printer, you will find the access door, pull it down to open.
  • You will see four cartridge slots on the printer. You have to gently pinch the tab for the cartridge and pull it from the printer.
  • Take out the paper tray from the bottom of the printer and open the top cover.
  • Take out a stack of papers and align them properly.
  • Make sure the papers are not crushed and do not have any damages. Keep the papers aside.
  • Push the paper tray into the slot of the printer.
  • Now, take out the USB cable that is connected between the Dell E525W printer and the computer.
  • Finally, you have to unplug the power source from the main outlet and then remove the cord from the Dell E525W printer.

Fixed: Dell E525W Offline Issue

Dell E525W Troubleshooting Offline Issue - Configure Printer Settings

Making some small changes in the printer settings can be the solution to most of the printer problems.

  • Click the Windows (Start) icon at the bottom-left corner of the desktop screen and select the Control Panel option.
  • The Control Panel window will open.
  • Click the Devices and Printers option from the Control Panel window.
  • You will see the list of the printer(s) connected to your Windows 10 computer.
  • Perform a right-click on the Dell E525W printer and select the option See what’s printing?.
  1. See if you have any pending print jobs and make sure to remove them from the list.
  2. Click the Printer option on the top, left corner, and see if you have enabled the option Use Printer Offline.
  3. Ensure if the Dell E525W printer is connected to your computer correctly if you are using a wired connection (USB).
  4. One more alternative way would be to turn off both the Windows 10 computer and the Dell E525W printer and then turn them back on.
  5. Check if the issue has been resolved. 

Restart Print Spooler Service

  • Dell E525W troubleshooting the Spooler. Restarting the Print Spooler is a guarantee that you will have the Dell E525W printer back Online.
  • Open the Run command (Windows key + R).
  • Type services.msc in the Run command field and press the Enter button.
  • The Windows Services window will now open.
  • Locate the Print Spooler service, perform a right-click, and select the Restart option.
  • Now, check if the Dell E525W Printer Offline error has been fixed.

Configure Printer Properties

  • Click the Windows (Start) icon and select the Control Panel option.
  • The Control Panel window will now open.
  • Select the Devices and Printers option.
  • Select the Dell E525W printer if you have multiple printers connected to your Windows 10 computer.
  • Right-click on the Dell E525W printer and click the Printer Properties option.
  • The Dell E525W Printer properties window will open.
  • Click the Ports tab and click the Configure Port button at the bottom-right corner.
  • Uncheck the SNMP Status Enabled option.
  • Click the OK button to save changes.
  • Check if the issue has been resolved.

Dell E525W Troubleshooting Paper Jam Error

  • If you want to avoid paper jams on the Dell E524W printer, make sure of the following.
  • Do not load the papers in the paper tray beyond the standard capacity.
  • Insert only proper media into the paper tray and not any mismatched papers as a bunch.
  • Do not load any wet, crushed, or damaged papers along with the fresh stack of papers.
  • Please make sure to load the printing side facing up in the paper tray and the print side face down in the auto document feeder.
  • Do not turn off the printer when printing is in progress.
  • Make sure that paper guides are not holding the papers too tight; it will definitely lead to paper jams.

Dell E525W Paper Mismatch Error

Dell E525W troubleshooting the paper mismatch error, carry out the below-given steps.

  • Press the Cancel icon button on the printer to get rid of the pending print job.
  • Pull out the paper rack tray from the printer and check if you have the right set of media inserted into the paper tray.
  • If there are papers of different sizes in the paper tray, you will come across the paper mismatch error.

Fix Dell E525W Paper Feed Problem

  • Cancel if you have any print jobs in the queue at the moment.
  • Hold the paper tray on both sides and gently pull out from the Dell E525W printer.
  • Check down if you have any jammed paper present; if so, remove it without the papers tearing.
  • Cancel the pending print jobs in the print queue and then turn off the printer.
  • Make sure the paper guides are just touching the edges of the paper.
  • Now, you can turn on the printer and perform the following steps.
  • Press the Menu button and make use of the Down arrow button to select the System option and then press Check.
  • Make use of the down arrow button to select the Report/List option and then press Check.
  • Select the System Settings option and then press Check.
Dell E525W Troubleshooting Paper Feed Issue

Dell E525W not Printing Solution

  • Dell E525W troubleshooting not printing issue. You may come across the Printer is not responding, or the printer is not printing errors when you are trying to print a document in the Windows utility window. 
  • To fix this error, proceed with the steps given below.
  • Launch the Run command by shortcut key- Windows Key + R keys.
  • When the run command opens, enter the command control.exe/name Microsoft . Troubleshooting. 
  • Press the OK button.
  • Click the printer name and select the troubleshooter option.
  • The troubleshooter will detect the problem related to printing.
  • The troubleshooter window will ask you to follow the repair strategy.
  • Click the Apply button to fix the option. Check to see if the error is resolved.
  • Restart the computer once done and try performing a scanning or a printing option to see if the printer works properly.

Dell E525W not Scanning To Computer

Dell E525W troubleshooting the scanner, carry out the below-given steps.

  • Click the Windows (Start) icon at the bottom- left corner of the screen.
  • Click the Network option and then select Properties.
  • Select the Change Advanced Setting option. Now, you have to enable the network discovery and printer sharing options.
  • Click or select the Windows icon and then click the Control Panel option.
  • Select Devices and Printers and then click Add a device.
  • Now, the windows computer will get hold of the scanner in the Dell E525W printer. 

Solve Dell E525W not Connecting to Wifi

Dell E525W troubleshooting wifi - The problem might be because either the Dell printer is offline or there is an issue with the wireless connection.


  • Launch the Run command by pressing the Windows key + R.
  • In the command window, type control printers and hit the Enter button.
  • Click the printer drop-down menu and deselect the Use Printer Offline option.
  • Right-click on the printer option and select Online.

Internet Connection:

  • If you find fault with the connection, then there is 
  • a slight chance of the printer not printing to your computer.
  • Make sure the USB cable is attached to the printer and the computer.
  • If you are using a wireless network connection, make sure to plug off the router and then turn it on.
  • You are lucky if the printer has a WPS connection or a direct Wi-Fi connection as the steps are even simpler and easier to connect to the wireless network.

Fix Dell E525W Display not Working

  • If you find the Dell E525W printer display not working, there is just one simple solution for the problem.
  • At the rear of the Dell printer, you will find a black power adapter. Remove the adapter from the back.
  • You have to wait for a couple of minutes, and then you can again plug it back into the socket.

For more Dell E525W troubleshooting solutions, contact us.

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