Easy Guidance For Canon Pixma TS9020 Setup

Canon Pixma TS9020 setup is a Wireless Inkjet All-in-One printer with excellent performance and great photo output. It can be used both at home and in the office. The printer has both front and rear paper feeding capability and supports six individual ink systems.Let us now see how to perform the hardware setup of this printer:


Unboxing the printer:

  1. First, open the box and take out the printer components.
  2. Make sure all the components are present, such as ink cartridges, installation discs, cables, etc.
  3. Lift the printer out of the box and place it on a suitable surface.
  4. Next, remove all the polystyrene packaging wraps and then take the printer out of its bag.
  5. Remove all the orange tape and plastic from the printer.

Powering on the printer:

  1. Get hold of the power cable and connect one of its ends to the rear portion of the printer.
  2. Now, make sure that the power switch is off and then plug the other end of the power cable into an electrical socket.
  3. Next, switch on the printer by pressing its power button.

Installing the ink cartridges:

  1. Open the cover of the printer. Next, remove the ink cartridges from their packages.
  2. Ensure that you take out the outlet seal first. Then, install each of the ink cartridges into their places.
  3. While installing the ink cartridges, you should hear a click. By doing this, you can make sure that all the cartridges are properly installed.
  4. Now, close the cover of the printer.
  5. You will find that the printer makes some noises while it gets ready. This is quite normal and you need not worry about it.

Loading paper into the printer:

  1. First, open the front paper tray of the printer.
  2. When placing the paper in the tray, confirm that the paper guides are set in the correct positions.
  3. After loading enough paper, gently push the tray back into the printer.

The hardware setup of your Canon Pixma TS9020 setup printer is now completed. You can now proceed with the software installation.


Driver for  Printer
  1. You can easily download the printer driver from this page by clicking the Driver Driver button.
  2. You can also download the driver from the official site of the Canon Pixma TS9020 printer.
  3. On the support page of the printer, click the Drivers & Downloads tab and then choose the desired OS from the drop-down menu.
  4. Next, click on the SELECT button opposite to the driver package you intend to download.
  5. You can continue with the remaining on-screen instructions to finish the driver download.


User Manual Download
  1. Go to the printer’s official site and click the Manuals tab.
  2. Next, under the Manuals heading, select the desired language. The default language will be English.
  3. You will see the Recommended Manual(s) and the Optional Manual(s) sections displayed on the screen.
  4. Now, click on the SELECT button opposite to the manual. Following that, click the VIEW button.


There are 2 methods available using which you can install the driver for your printer:

First Method

  1. In the first method, you can make use of the CD that came along with your Canon Pixma TS9020 setup printer package (at the time of purchase).
  2. Insert the CD into the CD/DVD drive of your computer and follow the on-screen instructions to finish the driver installation.

Second Method

  1. You can utilize the second method if there is no CD or your computer doesn’t have a CD/DVD drive. In this method, you have to download the appropriate driver for your printer on the computer. Then, go to the downloaded driver file on your computer, open it, and follow the remaining on-screen instructions. The printer driver will now be installed on your computer.
  2. While installing the printer driver, make sure to choose the appropriate connection type.


  1. First, open the printer’s front cover.
  2. When your printer senses that the front cover is open, the cartridge cradle will move automatically to its default position.
  3. When the cradle stops at the correct position, you will see the color cartridge on the left side and the black one on the right.
  4. Now, reach inside and remove the color cartridge. You will hear a click sound when it is free from its holder. Then, you can just slide it out.
  5. Get hold of the replacement cartridge and insert it into your Canon Pixma TS9020 setup printer.
  6. Try inserting the replacement cartridge until it clicks firmly back into place.
  7. Repeat the procedure for the black cartridge. Make sure that both the color and the black cartridges are inserted at the same levels.


  1. The first step is to confirm that your printer, computer, and wireless router are all turned on.
  2. Next, you have to connect both your computer and printer to the same wireless network.
  3. On the printer control panel, tap the Wi-Fi icon.
  4. On your Basic network information screen, choose LAN settings.
  5. Tap on Wireless LAN followed by the Wireless LAN setup option. Then, select the Easy Wireless Connect option.
  6. For manual setup, tap the Manual option on your Wireless LAN setup screen. Then, tap Yes.
  7. Now, install the printer driver on your computer and choose Wireless as the network type.
  8. You can now continue with the rest of the on-screen prompts to complete your driver installation.
  9. Once the printer driver has been installed, you can try performing a test print.


The My Image Garden app allows you to print the photos from your computer, like the ones taken using a digital camera. Now, let’s see how to print photos using the app:

  1. First, open the rear tray cover of the Canon Pixma TS9020 setup printer. Next, raise the paper support.
  2. After opening the feed slot cover, start loading paper (vertically) such that the printable side faces up.
  3. Once you align the paper guides with your paper width, you can close the feed slot cover.
  4. You will find that the rear tray’s registration screen appears on your touch screen.
  5. Now, choose the size and type of the loaded paper and click on the Register button.
  6. From the Quick Menu, select the My Image Garden icon. Next, choose the Photo Print icon.
  7. Next, click the folder containing the photos you wish to print.
  8. Select the photos to be printed.
  9. Now, click on the Print button.
  10. After entering the number of copies, machine name, etc., click Print.
  11. You can now see that the operation panel opens and your output tray pulls out. These actions will be done automatically.
  12. Now, printing will begin.


You can conveniently check the firmware version and also update it.

  1. On the printer’s operation panel, navigate to LAN settings. Then, select the Wireless LAN option.
  2. Next, when you see the WLAN active/inactive option, you need to choose the Inactive option.
  3. Go back to the Device Settings screen and choose Firmware Update.
  4. Now, select the Check current version option.
  5. The Install update option will update your Canon Pixma TS9020 setup printer firmware.
  6. When you are prompted for the firmware update, just select the Yes option.
  7. Follow the remaining on-screen instructions to complete the firmware update.
  8. Important Note: When you are utilizing the Install update option, confirm that your Canon Pixma printer is connected to the Internet.


Using the Canon Print app, you can print, copy, or scan from any of your smart devices. By using the app, you can also monitor the status of your Canon Pixma TS9020 printer. You can also perform maintenance tasks remotely from your smart devices.

The Canon Print app is available for both Android and iOS devices. Just as you download the drivers for your printer, you can download the Canon Print app from the official site.


As with any printer, you might face some issues while using your Canon Pixma TS9020 also. And, there are solutions to fix these problems too. Some of the common problems you might encounter while using this printer are listed below:

  1. Print quality issues
  2. Paper jamming problems
  3. Network issues
  4. Scanning problems
  5. Mechanical issues
  6. Download and installation problems

There are various ways using which you can resolve the above issues.


While using a Windows computer, if you encounter the Printer is offline message, try the following steps:

  1. First, make sure that you have selected the correct printer. If yes, try turning off the Canon Pixma TS9020 setup printer. Then, wait patiently for a few seconds and turn it on.
  2. In case you have connected your Canon Pixma TS9020 printer wirelessly, you might have to resolve the wireless connectivity issues.
  3. If you find that the above instructions fail to resolve the issue, you should confirm that your printer is in online status. To do the same, follow these steps:

On your computer, continue with these instructions, according to your OS:

  1. For the Windows 10 version, choose the Start menu from the desktop and then go to Settings -> Select Devices.
  2. For Windows 8, choose Settings and then go to Control Panel followed by Hardware and Sound -> Devices and Printers.
  3. For Windows 7, select the Start menu and then go to Devices and Printers.
  4. Now, right-click on the Canon Pixma printer’s icon and choose the See what’s printing option.
  5. In the new dialog window, click the Printer menu and deselect the Use printer offline option.
  6. Once you have made sure that your printer is in the online status, you can begin printing your documents.


In case paper gets jammed and tears follow these steps to remove the paper from the printer:

Important Note: Before you turn off your printer, tap the Stop option.

  1. First, turn off your Canon Pixma TS9020 setup printer and then unplug it.
  2. Next, open the printer’s scanning unit.
  3. If you see jammed paper under the print head holder, you have to move the holder to the left or right.
  4. Now, use both the hands for holding the jammed paper firmly. You will have to pull out the paper gently if it is rolled up.
  5. Ensure that you take out all the jammed paper. If there are some bits of paper stuck in the printer, remove them as well.
  6. You can now close the scanning unit.
  7. The jobs in your print queue will get canceled.
  8. Now, you can start printing once again.


At times, your Canon Pixma TS9020 printer might refuse to start printing. In order to resolve this problem, ensure that the following conditions are satisfied. Also, follow the appropriate methods according to the current conditions:

  1. The first step will be to ensure that your printer is properly plugged in.
  2. Next, you have to confirm that the printer is turned on.
  3. Now, ensure that your Canon Pixma TS9020 setup printer and computer are connected.
  4. Note: In case you are using a USB cable, ensure that you have connected it securely between the computer and printer.
  5. Next, confirm that your paper settings are matching the information set for the rear paper tray or the cassette. In case they are not matching, you will usually see an error message on the touch screen. So, just follow the touch screen instructions to fix the issue.
  6. Now, delete all of the unwanted print jobs.
  7. If you are using non-Canon genuine specialty paper, you need to choose the correct media type and page size associated with the printer driver.
  8. Your Canon Pixma printer will refuse to print if the printer driver is not installed properly.
  9. Check if the print data is too large. If it is, click on Print Options on the Page Setup sheet of your printer driver. In the dialog box that displays on your screen, set the Prevention of Print Data Loss option to ON.
  10. In case the above techniques fail, you have to try restarting your computer.


Performing a factory reset will restore all the printer settings to what they were initially.

You can reset your Canon Pixma TS9020 printer’s settings using the operation panel. Now, carry out the instructions given below to reset your settings:

  1. First, go to your Home screen and tap the Setup icon.
  2. Next, tap the Settings option.
  3. Now, scroll down the screen and then tap the Reset setting option.
  4. Under Reset settings, you can see the following options:
  5. Web service setup only
  6. LAN settings only
  7. Settings only
  8. Device info sending setting only
  9. Reset all
  10. Now, tap any one of the above options.
  11. You will find a prompt that asks you whether you wish to continue with the resetting process. Now, tap the Yes option.
  12. Your Canon Pixma TS9020 setup printer will take a few moments to complete the process.
  13. Now, you will find a message stating that your settings have been reset. Tap the OK or the HOME icon.
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