Canon Pixma Ts9521c Setup

Canon Pixma TS9521C is a printer that provides 12" x 12" borderless printing. The printer is also All-In-One and can handle everyday needs. Canon TS9521C has a touch user interface with versatile printing, copying, and scanning functions. To know Canon Pixma Ts9521c setup using following guidance.

Step 1: Unpacking the printer

  1. Take out the Canon Pixma TS9521C printer from the carton.
  2. Remove the tapes, protective films, and packing materials from the printer.
  3. Check all the accessories included in the printer package.

Step 2: Connecting the power cord

  1. Fix the power cord to the rear side of the printer.
  2. Connect the other end of the power cord to a wall outlet.
  3. Now, turn on the Canon printer by pressing the Power button.

Step 3: Loading Paper

  1. You can either load the paper in the cassette or rear tray.
  2. Raise the rear tray and slide the paper guides to the edges of the tray.
  3. Fan a stack of paper and load it into the tray.
  4. Slide the paper guides towards the edges of the paper. Make sure to load the paper with the print side facing up.
  5. Make sure to load paper only below the maximum paper mark.
  6. Open the operational panel. Pull out the output paper tray and support.
Canon Pixma Ts9521c Setup

Step 4: Fixing the ink tanks

  1. Unpack an ink tank from its package.
  2. Remove the protective film and tape on it.
  3. Also, dispose of the orange packing restraint.
  4. Now, turn on the Canon Pixma Ts9521c setup and open the top cover.
  5. Now, insert the ink tank into the correct slot by following the color code.
  6. Push the tank firmly in its place.
  7. Repeat the same process to install ink in the other ink tanks.
  8. Close the top cover of the printer.
  9. Wait until the ON button stops flashing and then go to the next step.

Step 5: Connecting the printer to a computer

  1. Insert the installation disc to install the printer software on your computer.
  2. Select the type of connection when prompted and continue with the instructions on the screen to complete the setup.
  3. If you are connecting the Canon printer directly using a USB cable, connect the cable only when prompted.
  4. Complete the rest of the installation by following the instructions on the screen.


    Driver for Canon Pixma Ts9521c Printer
    1. Go to the official Canon website and choose your region from the drop-down list.
    2. Navigate to the support page, type your printer model number in the search section, and hit the Enter key.
    3. Under Driver & Downloads, choose the required driver from the displayed list.
    4. Click on the Download button to download the driver and install it on your computer.
    5. Otherwise, click on the Download button on this page to download the driver.


User Manual for Canon Pixma Ts9521c Setup
  1. Open the official Canon website from a web browser.
  2. Navigate to the Support tab and select your region.
  3. Enter the printer model number in the search section and click on the Go button.
  4. Select the Manuals tab and choose the required manual.
  5. Click on the Download button next to the manual to download the PDF.
  6. You can also click on the Manual Download button on this page to download the Canon Pixma Ts9521c setup manual.


  1. Insert the installation CD-ROM into the CD drive of your computer to install the software.
  2. For a Mac computer, download the driver for the printer from the official Canon website.
  3. Turn on the printer by tapping the Power button.
  4. Extract the downloaded file and open the installer file.
  5. When the Setup wizard appears, select your language and click Next.
  6. Click Yes to read the terms and conditions of the license agreement of Canon.
  7. Choose your connection type and select a preferred mode of connection.
  1. If you have selected USB connection, connect a USB cable when prompted.
  2. When the Select Device screen appears, choose your printer from the displayed list and click Next.
  3. Checkmark the drivers you want to install in the Select Driver window. Click Next.
  4. Complete the driver installation by following the instructions on the screen.
  5. Make sure to set the printer as a default one and print a test page.


Step 1: Before connection

  1. Configure your wireless router prior to the setup.
  2. Touch and hold the wireless icon on the touch screen of the Canon Pixma Ts9521c setup for at least 3 seconds.
  3. When the 'Follow the instructions on the computer' message appears on the screen, install the printer software on the computer.
Canon Pixma Ts9521c Wireless Setup

Step 2: Installing Software

  1. Run the driver installer file and click on the Start button.
  2. Click Connect and select Download to begin the setup.
  3. When the installation wizard appears, select Start Setup. Click on the Next button.
  4. Choose your region or place of residence from the drop-down list and click Next.
  5. Select Agree to accept the terms and conditions of the license agreement.
  6. When the 'Check the Connection method' screen appears, make sure that your printer and wireless router are shown on the screen. Click Yes.
  7. Click Next to complete the connection and install the software.
  8. Complete the rest of the installation by following the on-screen instructions.
  9. Once you have completed the setup, you can print from your computer wirelessly.


If you are run out of ink, replace the ink tanks by following the steps given below.

  1. Make sure that your Canon Pixma Ts9521c setup is turned on. 
  2. Open the scanner unit cover and wait until the print head holder moves to the center and becomes idle.
  3. Now, remove the ink tank to be replaced. Remove the tank by pushing the tab followed by lifting the ink tank.
  4. Now, unpack a new ink tank from its package.
  5. Remove the protective film and the orange protective cap on the ink tank.
  6. Insert the ink tank into its slot.
  7. Follow the same procedure to replace the other ink tanks if necessary.
  8. Close the top cover after replacing the ink tanks.


  1. Although both the printers are available at the same cost, there are some variations between them.
  2. TS9521C is a Crafter’s All-in-One printer while the other one is a normal All-in-one printer.
  3. TS9520 provides only 8.5 × 11" borderless printing. On the other hand, TS9521C can print borderless upto 12 × 12".


  1. You can perform the scan from a computer, operational panel of the printer, or smartphone.
  2. Ensure to connect your computer and Canon Pixma Ts9521c setup using any mode of connection.
  3. Place the document you want to scan on the scanner glass of the printer.
  4. Check the arrow mark on the scanner glass to place the document.
  5. If you are scanning from your computer, open the scanning software and select the Custom Scan tab on the left panel. Click OK.
  6. Once you have selected all the preferences, click on the Scan button.
  7. If you are scanning from the operational panel of your printer, touch the Scan option on the LCD.
  8. Select the required scanning option and press the Start button to begin the scanning process.
  9. Save the scanned document or photo to your computer once the scanning process is complete.


You may face some issues on the Canon Pixma printer when you have used it for a prolonged period. Some of the common problems and their troubleshooting techniques are mentioned below. In case of any other issues, click on the Call button on this page to contact our technical support team.


  1. If you find that the printer is offline, press any button on the printer to wake it from sleep mode.
  2. Make sure that you have connected the printer to a power source.
  3. If you have connected the Canon Pixma Ts9521c setup to a Windows computer, open Control Panel and go to the Devices and Printers section.
  4. Now, right-click on your printer and select See what's printing.
  5. If any printing jobs are in the queue, remove them.
  6. Click the Printer menu and deselect the Use Printer Offline option.
  7. Now, restart both the computer and printer to fix the issue.
Canon Pixma Ts9521c Offline Troubleshooting


  1. If any paper is jammed in your printer, turn the printer off and remove the power cord.
  2. Ensure that you have not missed or left any packing materials inside the printer.
  3. Open the top cover and check whether any paper is stuck inside the printer. Now, remove the paper from the tray using both hands. 
  4. If you can't remove the paper, slide the print head holder and pull out the paper.
  5. You can now restart the printer after removing the paper.


  1. If the paper is not feeding, you have to clean the rollers.
  2. Make sure that you have loaded the paper that is compatible with the printer.
  3. Set the same paper size and settings on the printer's touchscreen.
  4. Restart your Canon Pixma Ts9521c setup and check whether the issue is resolved.
  5. If the issue persists, pull out the paper tray and clean the rollers.
  6. Now, insert the tray back into the printer and start printing again.
printer setup support