GUIDANCE FOR CANON MX870 SETUP

The Canon MX870 Setup printer supports the USB, wired, and wireless interfaces. If you are setting up this printer for the first time, proceed with the steps provided below.

Included items

Check if the following items are included in the box.

  1. Ink tanks
  2. Manuals
  3. Print head
  4. Power cord
  5. Setup CD-ROM
  6. Telephone line cord

Telephone line connection

  1. If you want to use the Canon MX870 printer for faxing, use the telephone line cord to establish a connection between the printer and a telephone.

Turning on the printer

  1. Plug the power cord into the rear side of the printer and a wall outlet.
  2. Press the ON button to power up the printer.
  3. Set your preferred language for the LCD and press OK.

Print head installation

  1. Lower the paper output tray.
  2. Lift-open the scanning unit and raise the print head lock lever.
  3. Remove the new print head from the silver package.
  4. Insert the Canon MX870 printer head into its slot correctly and lower the print head lock lever.
CANON MX870 SETUP

Ink tanks installation

  1. Unpack the ink tank and insert it into its slot.
  2. Do the same to install the rest of the ink tanks.
  3. Close the scanning unit.

Loading paper

  1. Draw out the cassette and slide the paper guides.
  2. Place enough A4 or letter-sized plain paper.
  3. Align the paper guides according to the paper dimension.
  4. Place the cassette back in the Canon MX870 setup printer.

CANON MX870 SETUP MAC

  1. Perform the initial hardware setup of the Canon MX870 printer.
  2. Take a USB cable and connect it between the printer and the USB port of Mac.
  3. Download and install the Canon printer software on Mac.

CANON MX870 DRIVERS WINDOWS

Driver for  Printer
  1. To download the printer for Canon MX870, click the Download button on this page.
  2. Else, visit the official Canon website, search for the Canon MX870 printer, and navigate to Downloads.
  3. Select Windows from the Operating System menu and click Download next to your preferred driver.
  4. Note: You can even download the printer driver file by clicking the Driver Download button on this web page.
  5. Locate the saved driver file on your Windows computer and double-click it.
  6. Once the installer starts to run, click the Agree button for the terms and conditions on the installer screen.
  7. Proceed with the steps displayed on the screen to complete the installation.
  8. When prompted, select a connection type.

CANON MX870 DRIVERS MAC

Driver for  Printer
  1. You can either click on the Mac Driver Download button on this page.
  2. Otherwise, you can download it from the official Canon site. After you launch the official Canon MX870 setup web page, type the Canon MX870 printer in the search field and click the search icon.
  3. Once you see the next web page, navigate to the Download section and choose Mac from the Operating System drop-down menu.
  4. Click Download to download the printer driver to your Mac computer.
  5. Double-click the saved file and carry out the on-screen prompts to finish the installation.
  6. Note: The printer driver can also be downloaded by clicking the Driver Download button provided on this page.

CANON MX870 DRIVER FOR MAC CATALINA

  1. There is no driver for the macOS Catalina v10.15 Operating System. The available optional software are My Image Garden Ver.3.6.4 and Canon IJ Network Tool Ver 4.7.2. You can download these software from the official Canon website.

CANON MX870 DRIVER FOR MAC HIGH SIERRA

Driver for  Printer
  1. The available Canon MX870 printer software for the macOS High Sierra v10.13 Operating System are My Image Garden, Canon IJ Network Tool, and Easy-PhotoPrint EX. Easy-PhotoPrint EX is a handy application that helps to create and print your own calendar, stickers, album, and CD-ROM labels.

CANON MX870 DRIVER MAC OS X

There is no Canon MX870 printer driver and software for the Mac OS X Operating System.

CANON MX870 DRIVER FOR CHROMEBOOK

There is no Canon MX870 printer driver for the Chromebook Operating System.

CANON MX870 DRIVER FOR MAC MOJAVE

  1. There is no Canon MX870 printer driver for the macOS Mojave v10.14 Operating System. Two optional software are available on the manufacturer website. The My Image Garden software allows you to organize and print your photos. Canon IJ Network Tool is an application software that is used to configure the network settings.

CANON MX870 MANUAL DOWNLOAD

User Manual for Brother MFC-L2690DW Setup
  1. Click the Manual Download button provided below to download a soft copy of the Canon MX870 printer manual.
  2. Alternatively, access the official Canon MX870 setup website and type your printer model name in the search bar.
  3. Click the Manuals button followed by Select -> Download next to your preferred manual.
  4. The downloaded manual will be saved in the Downloads folder.

CANON MX870 WI-FI SETUP

  1. On the control panel of the Canon MX870 printer, press the Setup button.
  2. Select the Wireless LAN setup option using the navigation buttons and press OK.
  3. Use either the right or left arrow button to choose the Yes option and then press OK.
  4. Select the Canon MX870 Setup option and press OK.
  1. Choose your SSID and press OK.
  2. Type your network key using the numeric buttons and press OK.
  3. Confirm the network information by pressing the OK button.
  4. If the wireless connection is established successfully, you will see the ‘Connected to the access point’ message on the printer’s display panel.
  5. Press OK.

CANON MX870 PRINT HEAD

If the print results are blurred or fainted, it is mainly due to the clogged print head nozzles. In such cases, you have to clean the print head. If the print results are unsatisfactory, align the print head. The steps to align, replace, and clean the print head are given below.

CANON MX870 PRINT HEAD ALIGNMENT

  1. Make sure you that have turned on the Canon MX870 printer.
  2. Place some A4 or letter-sized plain paper in the cassette.
  3. Open the printer’s paper output tray followed by the output tray extension.
  4. Press Setup on the control panel.
  5. Select the Maintenance option and press OK.
  6. Choose the Auto head alignment option and press OK.
  7. Select the Yes option to confirm and then press OK.
  8. Now, the Canon MX870 Setup printer will print a Print head alignment sheet.
  9. When you see the ‘Did the patterns print correctly’ message, select Yes and press OK.
  10. Place the printed alignment sheet on the platen glass.
  11. Note: The printed side of this sheet should face down on the platen glass.
  12. Press OK and wait until you see the completion message on the printer’s display panel.
  13. Once done, press OK and take out the alignment sheet from the platen area.
CANON MX870 PRINT HEAD ALIGNMENT

CANON MX870 PRINT HEAD REPLACEMENT

  1. Raise the Canon MX870 printer’s scanning unit.
  2. Make sure the print head holder moves to the installation position.
  3. Release the print head lock lever.
  4. Remove the used print head.
  5. Remove a new print head from the package and then remove the protective cap.
  6. Place the new unpacked print head correctly in its position.
  7. Close the print head lock lever followed by the scanning unit.

CANON MX870 PRINT HEAD CLEANING

  1. Check if the Canon MX870 Setup printer is turned on.
  2. Place one or more sheets of plain paper in the paper cassette.
  3. Open the paper output tray and its extension.
  4. Press the Setup button on the Canon printer’s control panel.
  5. Select the Maintenance option followed by the Cleaning option and then press the OK button.
  6. Note: If you want to clean the print head deeply, select the Deep Cleaning option instead of Cleaning from the Maintenance menu.
  7. Select the Yes option and press OK.
  8. The printer begins to clean the print head.
  9. Wait until this process completes. It might take about 1 minute 30 seconds.
  10. Once done, select Yes and press OK.
  11. This will print a Nozzle Check Pattern page.

CANON MX870 PRINT SETUP

First, make sure that you have completed your printer’s physical set up correctly. If not, complete it first. If you haven’t installed your printer driver on the computer, download and install it. Make sure the rear tray contains enough paper. Now, perform the print operation from your hand-held or desktop device. To know how, scroll down this page.

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CANON MX870 PRINT FROM ANDROID PHONE

  1. On your Android device, install the Easy-PhotoPrint EX app from the Google Play Store app. 
  2. After installing the application, connect your Android device and the printer to the same network.
  3. Now, launch the app. Select the printer and set other preferences by following the on-screen instructions.
  4. Once the settings have been configured, try a test print from your Android phone.
  5. Tap Print on the app screen. Select the photo document that you want to print.
  6. Canon MX870 Setup preferences as per your needs. Finally, tap Done.
  7. Now, the selected photo document will be printed by your printer.

CANON MX870 PRINT FROM REAR TRAY

  1. First, load the plain paper in the rear tray of your printer.
  2. Refer to your printer’s user guide to see the pictorial representation for loading paper.
  3. Once the document has been loaded, open the document you want to print and initiate the print operation.
  4. On the printing software screen, select your printer and the other print preferences as per your needs.
  5. Finally, click the OK button. 
  6. Now, the selected document will be printed by your printer.

CANON MX870 PRINTING WITH HORIZONTAL LINES

If you see any horizontal lines in the printed document, then it indicates your printer’s print head misaligned. To align your printer’s print head, follow the instructions given below.

  1. Turn on your printer.
  2. Make sure that your printer's paper tray contains enough paper.
  3. Now, open the Paper Output Tray followed by the Output Tray Extension.
  4. Press the Canon MX870 Setup button.
  5. Select Maintenance > Auto head alignment > Yes.
  6. Now, the print head alignment sheet will be printed by your printer.
  7. Place the print head alignment sheet on the scanner glass to scan it.
  8. Once the printer's alignment sheet has been scanned, try a test print to check the print output.
  9. If you still see the horizontal lines in the print output, then contact us.

CANON MX870 AIRPRINT SETUP

  1. Connect your printer and the iOS device to the same wireless network.
  2. Open the document that you want to print on your iOS device.
  3. Tap the Share option followed Print.
  4. Now, you’ll be redirected to the scan preferences window.
  5. Select your Canon printer.
  6. Configure the AirPrint preferences as per your needs.
  7. Finally, tap Done.
  8. Now, the selected document will be printed by the printer.

CANON MX870 SCANNER SETUP

  1. First, download and install the necessary scanner driver on your computer.
  2. If you’re performing the scan to computer/Mac, then make sure to connect your printer and the device to the same network.
  3. To perform the scan to USB operation, get the memory drive that has enough storage.
  4. To know how to perform the scan to PC, Mac, USB, Email in detail, follow the instructions given below.

CANON MX870 SCANNER DRIVER DOWNLOAD

The scanner driver of the Canon MX870 setup is provided along with the MP driver. To download it, follow the instructions given below.

  1. Go to your printer’s support page.
  2. Click the Drivers tab.
  3. Select your OS type from the drop-down menu.
  4. Now, the driver files available for your OS type will be listed on the screen.
  5. Select the driver file you want from the displayed list and click Download.
  6. Now, the selected scanner driver file will be downloaded.
CANON MX870 SCANNER DRIVER DOWNLOAD

CANON MX870 SCAN TO COMPUTER

  1. Connect your computer to the Canon printer using a USB cable.
  2. Load the document paper you want to scan.
  3. Press SCAN. On the scan preferences screen, set the scan preferences as per your needs.
  4. Make sure to select your computer when prompted.
  5. Once the scan preferences have been configured, press the Color or Black button.
  6. Now, the placed document will be scanned, and a copy of it will be saved to your computer.

CANON MX870 SCAN TO MAC

  1. First, make sure that your Mac computer and the Canon MX870 setup printer are connected over a network connection.
  2. On your Canon printer’s scanner glass, place the document that you want to scan.
  3. Press the SCAN button.
  4. Select your Mac computer.
  5. When prompted, set the scan preferences as per your needs. 
  6. Finally, press the Black or Color button to start the scan operation.
  7. Once the document has been scanned, a copy of it will be saved to your Mac computer.

CANON MX870 SCAN TO PDF

  1. First, load the document.
  2. Press the SCAN button.
  3. Select the connected computer and the document type.
  4. Now, press the Function button to modify the scan settings.
  5. Select the PDF option as the Format type.
  6. Set other scan preferences as per your needs.
  7. Finally, press the Color or Black button.
  8. Now, the document will be scanned, and a copy of it will be saved in the PDF format.

CANON MX870 SCAN TO EMAIL

The Canon MX870 printer doesn’t support the direct scan to email operation. You can scan ysour document, save them on your computer, and then send it to an email address.

  1. First, connect your computer the Canon MX870 setup printer to the same network.
  2. Load the original document that you want to scan on your printer’s scanner glass.
  3. Press the SCAN button.
  4. Select the document type and the other preferences as per your needs.
  5. Make sure to select your computer correctly.
  6. Finally, press the Color or Black button.
  7. Now, the document will be scanned, and a copy of it will be saved on your computer.
  8. Once the scan process has been completed by the printer, you can attach it to your email address and send it to your desire mail address.
  9.  

CANON MX870 SCAN TO USB

  1. Insert your USB into the printer.
  2. On your printer’s scanner glass, place the document you want to scan.
  3. Now, press the SCAN button on your printer’s control panel.
  4. When prompted, select the USB option as the scan to setting.
  5. Set other scan preferences as per your needs. 
  6. Press the Color or Black button to start the scan process.
  7. Now, the document will be scanned by your Canon MX870 setup, and a copy of it will be saved to the connected USB drive.

CANON MX870 SCAN MULTIPLE PAGES

  1. Start the IJ Scan Utility software on your computer.
  2. Now, turn on the printer and place the document you want to scan in its ADF.
  3. In the Canon IJ Scan Utility dialog box, click the Settings… button.
  4. Go to the Document Scan tab.  
  5. Set the scan preferences as per your needs. 
  6. After setting the preferences, click OK > Document.
  7. Place the document you want to scan by following instructions displayed on the screen.
  8. Once the first page of the document has been scanned, you’ll be asked to place the next page.
  9. Place the next page in the printer’s ADF and click OK.
  10. Similarly, scan all the pages of your document.

CANON MX870 FAX SETUP

Configuring the Canon MX870 printer for the Fax operation

  1. Connect your printer to the telephone line cord using a phone cable.
  2. Now, press the Fax button on your printer’s control panel.
  3. Go to the User Information Settings screen by pressing the Setup button.
  4. Select Device, Fax, Fax user, and User Information settings as per your desire and press OK.
  5. When prompted, enter a unit name and the unit fax/telephone number.
  6. Once the basic fax settings have been configured, return to the fax standby screen by pressing the Fax button.
  7. Now, your printer is ready to perform the fax operation.

CANON MX870 TROUBLESHOOTING

Some quick solutions to resolve the Canon MX870 setup printer’s common issues are given below. To get remote assistance in resolving any printer issue, contact us.

printer setup support