GUIDANCE For CANON MAXIFY MB5020 SETUP

Setting up your Canon MaxifyMB5020 printer is very simple if you follow the quick steps given on our site. The printer comes with a color touchscreen panel and Auto Document Feeder (ADF). It supports wireless printing, copying, scanning, and faxing, and you can access it remotely from wireless-enabled devices over a network. If you are going to configure Canon MAXIFY MB5020 setup for the first time, follow these steps.

CANON MAXIFY MB5020 SETUP
  1. Unpack the printer and take out the printer supplies.
  2. Remove all the protective tapes and covers from the printer.
  3. Connect the printer to an electrical outlet using the supplied power cord.
  4. Once connected, press the Power button on the printer's control panel to turn on the printer.
  5. Next, select your language and tap the OK button to start the setup.
  6. Follow the on-screen prompts to install ink cartridges and load paper into the paper input tray.
  7. You need to lower the printer's front cover when you receive a message to do so and wait for the print head holder to move to the center.
  1. After installing all the ink cartridges, close the printer's front cover and load a stack of plain paper into the paper input tray.
  2. Next, align the print head and tap the OK button.
  3. Read the descriptions and tap the Agree button on the printer's control panel.
  4. Choose a suitable connection method and install the printer software on your computer.
  5. If you wish to set up fax, connect the telephone line cord and configure the fax settings.

CANON MAXIFY MB5020 DRIVER DOWNLOAD

Driver for  Printer

You can download the Canon MAXIFY MB5020 printer driver on your computer by clicking the Driver Download button available on this page. Alternatively, download it directly from the official Canon MAXIFY MB5020 setup site. Make sure to download the full-featured driver to access all the printer functionalities.

CANON MAXIFY MB5020 MANUAL DOWNLOAD

Canon MAXIFY MB5020 setup

You can download the Canon MAXIFY MB5020 printer's manual by just clicking the Manual Download button available on this page. Otherwise, download it directly from the official Canon MAXIFY MB5020 setup site as a PDF file.

CANON MAXIFY MB5020 DRIVER INSTALL

  1. Before installing the printer driver on your Windows computer, make sure that you have removed any previously installed Canon printer drivers.
  2. Insert the driver installation disc that came with your Canon printer into the computer's CD drive and open the setup file.
  3. If your computer does not support any CD drives, download the compatible printer driver on your computer.
  4. Open the downloaded file to begin the driver installation.
  5. In the driver installation window, click the Next button.
  1. If you have already connected the devices to the wireless network, your computer will automatically detect the printer and display it on the 'Printers on Network List' screen.
  2. Select it and click Next.
  3. Choose the software components you wish to install and click Next.
  4. Agree to the EULA and click the Yes button.
  5. Wait until the installation is complete.
  6. Once completed, a confirmation message will display on the screen.
  7. Register your product and finish the driver installation.
  8. Use this procedures to configure the Canon MAXIFY MB5020 setup.

CANON MAXIFY MB5020 WIFI SETUP

Wi-Fi Setup using the WPS Push button method:

  1. Make sure that the Wi-Fi router, computer, and Canon MAXIFY MB5020 printer are turned on.
  2. Navigate to the printer's control panel and press the Home button.
  3. Select the WLAN option and tap the Wireless LAN setup button.
  4. Select the WPS (Push button method) option and tap the OK button.
  5. Next, press the WPS button on your Wi-Fi router and hold it for a few seconds.
  6. Go to the printer's control panel and tap the OK button within 2 minutes.
  7. Now, the printer will connect to the wireless network automatically.
  8. Now, connect your computer to the same wireless network.
  9. Run the driver installation and complete it with the help of the on-screen prompts.
  10. Perform these steps to configure the Canon MAXIFY MB5020 setup.

CANON MAXIFY MB5020 INK CARTRIDGES REPLACEMENT

Replacing the ink cartridges on your Canon MAXIFY MB5020 printer is advised only when the cartridges are running out of ink.

  1. Power up your Canon printer and open the printer's front cover.
  2. Wait until the print head holder moves to the replacement position.
  3. Push the ink tank lever to remove the ink cartridge.
  4. Unpack the new ink cartridge and install it into the print head holder.
  5. Repeat the same procedure to replace the other ink cartridges (if necessary).
  6. Tap Exit on the printer's control panel and close the printer's front cover.
  7. Wait for the printer to start charging ink automatically.
  8. Print a nozzle check sheet to verify the print quality.

CANON MAXIFY MB5020 PRINT HEAD REPLACEMENT

Replacing a print head is very easy if you follow the quick steps given below. Before replacing the Canon MAXIFY MB5020 print head, check for clogged nozzles. You can check if by printing a nozzle check pattern using the printer's operational panel. To do so, follow the below-mentioned steps.

  1. Turn on the printer first and configure the Canon MAXIFY MB5020 setup.
  2. Navigate to the printer's control panel and select the Setup option.
  3. Tap the Maintenance button and select the 'Print nozzle check pattern' option.
  4. If you are asked for confirmation, tap the Yes button.
  5. Make sure that you have loaded some plain paper into the paper cassette.
  6. Once the nozzle check pattern prints, verify the print quality.
  7. If the print quality is poor, replace the print head.

Steps to replace the Canon MAXIFY MB5020 print head:

  1. With the printer kept turned on, open the printer's front cover.
  2. Remove each ink cartridge from the printer.
  3. Unscrew the print head holder's screws and then remove the print head gently from the printer.
  4. Unpack the new print head and mount it into the Canon MAXIFY MB5020 setup printer.
  5. Screw the print holder screws and install the ink cartridges.
  6. Once replaced, clean the print head and print a nozzle check pattern to verify the print quality.

CANON MAXIFY MB5020 SCAN TO EMAIL

To perform the scan to email function, connect the printer to the computer using a standard USB cable or wireless network.

  1. Load the original document into the ADF or place it on the scanner glass.
  2. Navigate to the printer's control panel and press the Home button.
  3. Select the Scan option and tap the Attach to Email button.
  4. Select your computer from the displayed list to forward the scanned data to your email client as an attachment.
  5. Set suitable scan settings and press the Start button.
  6. Now, the Canon printer will scan the original and send the scanned data to the connected computer.

CANON MAXIFY MB5020 SCAN 

  1. The Canon MAXIFY MB5020 setup printer comes with a flatbed scanner and Auto Document Feeder (ADF). You can use the ADF for scanning multiple pages.  Otherwise, use the scanner glass.
  2. You can scan either from the connected computer or printer's operational panel.
  3. To scan remotely from the computer, you have to install IJ Scan Utility.
  4. You can scan to the computer and save the scanned copy as a PDF file.
  5. If you perform the scan to email function, install the email client on your computer before scanning.

CANON MAXIFY MB5020 SCAN TO COMPUTER

To scan and send the scan copy to the connected computer, follow these steps.

  1. Verify whether both the devices are properly connected.
  2. Make sure the scanner driver is installed on your computer.
  3. Place the original document on the scanner glass or load it into the ADF.
  4. Navigate to the printer's control panel and press the Home button.
  5. Tap the Scan icon and select the PC option.
  6. Select your computer from the displayed list to scan and forward the scanned data.
  7. Specify the scan settings and choose your document type.
  8. Press the Color Start or Black Start button to start scanning your original document.
  9. Once scanned, a copy of it will be forwarded to the connected computer.
CANON MAXIFY MB5020 SCAN TO COMPUTER

CANON MAXIFY MB5020 TROUBLESHOOTING

Troubleshooting the Canon MAXIFY MB5020 setup printer is very simple if you could identify the errors displayed on the printer and the causes. Some common printer problems like paper jams, offline printer, and ink issues are due to incomplete installation or improper maintenance of the printer. If you are facing troubles in troubleshooting the printer, contact our technical support team for remote assistance.

CANON MAXIFY MB5020 OFFLINE

If you are getting the 'Printer Status Offline' message on your Windows computer, check whether you have properly connected the Canon MAXIFY MB5020 printer to the computer.

Make sure that your Canon printer is not in the sleep mode. If the problem persists, use the following troubleshooting steps.

Method 1: Check the printer status

  1. On your Windows computer, launch the Control Panel app.
  2. To do so, click the Start menu and type 'control panel' in the search panel.
  3. From the search result, give a double-click on the Control Panel app.
  4. Click the Hardware and Sound tab and select Devices and Printers.
  5. Give a right-click on your printer's icon and select the See what's printing option.
  6. Click the Printer tab and uncheck the Use Printer Offline option (if selected).
  7. Cancel all the existing print jobs and check if the problem has been resolved by printing a test page.

Method 2: Restart the Print Spooler service

  1. On your Windows computer, click the Start menu and type 'services' in the search panel in Canon MAXIFY MB5020 setup.
  2. From the search result, select the Services option.
  3. In the Services window, give a right-click on the Print Spooler service and select the Restart option.
  4. Give a right-click on the Print Spooler service again and select the Properties option.
  5. Select the Automatic option from the Startup type drop-down menu.
  6. Click OK to save and apply the selected settings.
  7. Restart your computer and check if the problem has been resolved.
  8. If the problem remains unsolved, remove and reinstall the printer driver.

CANON MAXIFY MB5020 PAPER JAM

Paper Jams are common in most of the printers. If your Canon MAXIFY MB5020 printer displays the 'Paper Jam' error, follow these steps to fix it.

  1. Ensure that you have correctly loaded paper into the paper input tray.
  2. Open the printer's rear door and check for any jammed paper.
  3. Also, open the printer's front cover and remove paper jams or paper bits, if any.
  4. If you detect any jammed paper inside the Canon MAXIFY MB5020 setup printer, remove them gently without damaging the internal parts.
  5. To avoid this error in the future, fan the paper before loading.
  6. Use only the printer supported paper.
  7. Adjust the loaded paper correctly with the paper width guides.
  8. Avoid loading the paper more than the maximum limit.

CANON MAXIFY MB5020 FACTORY RESET

Resetting the Canon MAXIFY MB5020 printer to factory defaults will erase all the configured settings and restore them to the factory defaults. However, performing a hard reset will clear the error message and fix the printer's problems. To perform a hard reset, follow these steps.

  1. Go to the printer and press the Home button on the control panel.
  2. Select the Setup option.
  3. Tap the Device Settings button and scroll down the screen.
  4. Select the Reset setting option and tap the 'Reset all' button.
  5. Tap the Yes button to confirm your reset.
  6. Now, the printer will be formatted to factory defaults automatically.

CANON MAXIFY MB5020 ERROR B504

  1. To fix the error B504 on the printer, first, turn off the printer.
  2. Disconnect the power cord from the printer and the electrical outlet.
  3. After some time, plug the power cord back to the printer and the electrical outlet.
  4. Press the Power button to turn on the Canon MAXIFY MB5020 setup printer and check if the error has been resolved. 
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