Guidance: Brother MFC-J497DW Setup

  • Before you begin the unboxing process, make sure that the Brother MFC-J497DW printer box is sealed properly.
  • Open the box and ensure that the printer & its components are provided in the carton.
  • The components include 4 Ink cartridges (Black, Yellow, Cyan & Magenta), quick setup guide, installation CD, and telephone line cord.
  • "Extend" the paper tray and take it out from the Brother MFC-J97DW printer.
  • Unpack the AC power cable provided in the printer package.
  • Connect the cable to the Brother MFC-J497DW printer and power supply directly.
  • "Never" use a surge protector to connect the cable as it may produce power fluctuations.
  • Unpack the ink cartridges provided in the printer box.
  • After inserting the cartridges, install the printer software.
  • Execute the connection between your Brother MFC-J497DW setup and computer.
Brother MFC-J497DW Setup

Brother MFC-J497DW Driver Download & Install

Avail the latest version of the full feature printer software either from the manufacturer’s site or the Driver Download button present below.

Brother MFC-J497DW driver software for the Windows OS

Windows Driver for Brother MFC-J497DW

Brother MFC-J497W driver software for the Mac OS

Mac Driver for MFC-J497DW

The supplementary software for the Brother MFC-J497DW setup are the Printer Driver & Scanner Driver for Local Connection, Add Printer Wizard Driver, Universal Printer Driver, and XML Paper Specification Printer Driver. You can avail the additional software from the manufacturer’s website for free.

Brother MFC-J497W Manual Download

Manual for MFC-J497DW Printer

How to Change Ink on Brother MFC-J497DW?

  • Open the cover of the Brother MFC-J497DW machine.
  • Remove the cartridge which you need to replace by using its lock lever.
  • Get a new ink cartridge which is purchased from the manufacturer’s store and unpack it.
  • Tremble the cartridge for 15 times and insert it into the Brother MFC-J497DW setup.
  • Insert the cartridge into the printer by using the arrow mark on the cartridge.
  • Close the lid of the cartridge and complete the ink cartridge replacement process.

How to Connect Brother MFC-J497DW to Wifi?

  • Firstly, enable the WLAN option on the control panel of the Brother MFC-J497DW printer.
  • Use the power button on the router to power it on.
  • Wait until the router powers on and becomes idle.
  • Make sure that the router is providing an active internet connection.
  • Connect your Brother MFC-J497DW printer to the network of the router.
  • Once the wireless connection is executed successfully, the Connected message appears on the display of the Brother MFC-J497DW setup.

How to Load Paper in Brother MFC-J497DW?

  • Close the paper support and its flap of the Brother MFC-J497DW printer is opened.
  • Extend the paper tray and take it out from the machine.
  • Raise the cover of the output paper tray.
  • Press the square paper tray expansion button and pull the tray until the button fits into the squared LGL hole.
  • Adjust the paper width and length guides according to the size of the sheets you need to load.
  • Take a stack of plain paper and place in the paper tray.
  • Make sure that the print side of the sheets is facing down.
  • Fix the sheets by adjusting the guides.
  • Close the cover of the output paper tray.
  • Push the tray into the Brother MFC-J497DW setup.
  • Extend the paper support and unfold its flap.

How to Scan on Brother MFC-J497DW?

Scanning is the process which is used to convert your document in hardcopy to softcopy. Refer to the following topic to execute the scan to email function on your Brother MFC-J497DW printer.

Brother MFC-J497DW Sscan to Email

  • Take your original document for scanning and position it on the scanner glass or in the document feeder of the Brother MFC-J497DW printer.
  • Tap the Scan option on the front panel of the Brother machine.
  • Select the To PC option. Tap OK.
  • Choose To Email by pressing the OK button.

Note: You can use the directional keys to select the options.

  • Tap the Black Start or Color Start button to begin the scan process.
  • To configure the Scan settings, use the Scan Settings option.
  • For more details regarding the Scan to Email function on the Brother MFC-J497DW setup, call our customer support team.

Brother MFC-J497DW Airprint Setup

  • The AirPrint feature is used to enjoy the features of the Brother MFC-J497DW setup from your Apple or Mac device wirelessly. The feature also helps to fax your document.
  • Refer to the following steps to set up the AirPrint feature of the Brother machine.
  • Go to the Apple menu on your Mac device and select System Preferences.
  • Select the Printers & Scanners option.
  • Tap the plus (+) icon at the left pane.
  • Select Add Printer or Scanner and tap the Add button.
  • Choose the name of your printer and select the AirPrint option by using the Use pop-up menu.
  • Tap Add and complete the AirPrint setup.

Guide: Brother MFC-J497DW Fax Setup

  • Place your original document for scanning on the scanner glass or in the Automatic Document Feeder (ADF) of the Brother MFC-J497DW setup.
  • Tap the Fax button or icon on the front panel of the machine.
  • Specify the fax number of your recipient using the options like dial pad, outgoing call, caller ID, Address book, and more.
  • Change the fax configurations by using the arrow keys.
  • Tap OK.
  • Tap the Black Start or Color Start button to begin the fax function.
  • Follow the prompts on the screen and fax the loaded document.

Brother MFC-J497DW Setup Troubleshooting Guidance

Fix the problems with the Brother MFC-J497DW printer by availing assistance from our technical support team. Our experts are well-qualified to solve any problems with the Brother machine. Also, find simple solutions for the Brother MFC-J497DW setup will not print, offline, and reset issues in the following topics.

How to Reset Brother MFC-J497DW Printer?

  • Tap the Settings icon or button on the front panel of the Brother MFC-J497DW printer.
  • View the Initial Setup option by pressing the up & down arrow keys randomly. Tap OK to select the option.
  • Select the Reset option in the same way as described in the previous step.
  • Choose the reset type which you desire to execute and press OK.
  • Press the right arrow key for 2 seconds.
  • The Brother MFC-J497DW setup resets and restarts by itself.

How to fix Brother MFC-J497DW Offline?

  • The Brother MFC-J497DW offline issue mainly occurs due to an improper power connection of the Brother MFC-J497DW setup.
  • Check if the power cable of the machine is plugged to the power port of the printer and AC power supply.
  • Make sure that a surge protector is not used for connecting the power cable as it may cause power fluctuations.
  • Also, check the status of your printer under the Devices and Printers option on your computer.

Solved: Brother MFC-J497DW won't Print

  • Pull the paper tray and check if enough sheets are placed inside it. Check the connection of the Brother MFC-J497DW setup.
  • Ensure that the ink levels of the ink cartridges are high. If the ink cartridges are out of ink, replace them with a new set.
  • You can purchase genuine ink cartridges from the manufacturer’s store.
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